Re-inventing a good night's sleepWe’ve tested and slept on hundreds of mattresses of every type and material. Every minute detail has been explored and examined simply so you can drift into peaceful sleep every night and wake up refreshed and ready to take on the day. Koala combines the world's most comfortable bedding technology in one mattress. We think the feeling we've created is as close as you’ll get to sleeping on a cloud. Like a soft, gentle hug, not too firm and not too soft, it's just right. Gone are the days of being woken by your partner tossing and turning or hopping in and out of the bed. Our world-first zero disturbance technology means you can sleep through the night - even with someone doing sleep acrobatics next to you. Not too hot, not too cold Designed specifically for the Australian climate, the Koala Mattress is cool to the touch in summer and cosy warm for those chilly winter nights. The magic of a great mattress is in its bounce and the Koala Mattress has the perfect amount.
No more choosing between a rock hard mattress or a soft, saggy one that sinks under your weight. Instead, your Koala mattress pushes you back just where you need it, and exactly the right amount. Risk-free 120 Night Trial, 15 Year Warranty Sleep on it, lounge on it, dream on it — if you don’t love it, we’ll pick it up for free and give you a full refund. Koala - You won’t want to get out of bed A premium quality mattress at a third of the priceBuying a mattress usually means trekking around town listening to impressive sales pitches while testing out each mattress for a whopping 15 minutes. All these middle men, flashy showrooms and additional charges hugely inflate the retail cost. We cut out all of this by designing, making, selling and delivering the mattress directly to you so we can offer you the highest quality mattress at an honest price. You order your mattress We adopt a Koala Your mattress is delivered 2 Custom Layers, 1 Perfect Mattress, 365 Nights of Blissful Sleep
From the base up we’ve re-invented the mattress. Our unique Kloud Comfort Layer has our famous Zero Disturbance Technology that can't be found in any other mattress. Combined with our lively base, your body weight will be distributed perfectly throughout the mattress giving you a peaceful sleep every night of the year. We’re so confident you’ll fall in love with your Koala that if you aren’t getting the best sleep of your life in the first 120 days we’ll come pick it up for free and give you a full refund. That’s actually quite rare these days. You’ll find most affordable mattresses are made overseas. but we believe it’s very important to have Australian made mattresses because not only does it mean more jobs for Aussies, but it also means we have full control over the quality of our mattresses. Made with care, keeping you & the environment in mind Interested in a good night sleep?When will I receive my order? Deliveries time vary depending on your location and the product ordered.
Most orders are delivered within 7-12 working days in major capital cities and slightly surrounding area's. Deliveries occur between Monday to Saturday in metro Melbourne & Sydney during standard business hours, excluding public holidays. Saturday deliveries will require prior arrangement so please call 1300 112 337 for all Saturday delivery requests. For all other areas, deliveries will occur between Monday to Friday during standard business hours, excluding public holidays. How much will delivery cost? Delivery is FREE in Sydney and Melbourne Metro (*excluding soft furnishings such as pillows and sheets) Delivery of Mattresses is also FREE in Sydney, Melbourne, Brisbane, Adelaide & Perth when you use coupon code FREEMATT at checkout. Delivery fee's for all other area's is calculated at the checkout by entering your postcode in the 'Estimate Delivery' box located on the Cart page. Premium delivery services are available in Sydney & Melbourne Metro. For an additional fee of $49, our Sydney & Melbourne delivery team will place your order in any room you choose, assemble your mattress and base and remove and dispose of any packaging.
We encourage you to consider our premium delivery service options if your home contains several stairs, a lift, or any other delivery challenges. Please call 1300 112 337 for a quote on premium delivery service options. Do I need to be home for delivery? Ideally, you or a nominated person should be present to sign and take charge of the goods delivered. If you're not home when delivery occurs, the driver will leave a courtesy note and number so that you can arrange for the re-delivery of your order with ease. You may also elect to have your order left unattended at the entry to your home by issuing an 'Authority to Leave' notice. You can do this by phoning 1300 112 337, emailing us or typing, 'Authority to Leave' in the comments section during checkout. It is important to note that BedsOnline and our third party couriers cannot be held liable for any loss, theft or damage that may occur to your order if left unattended. If you anticipate any issues regarding delivery, please contact us prior to placing your order to discuss your available options or leave a note in the comments fields during checkout so that we may call you to discuss.
Will I receive advance notice before delivery?You will receive a phone call or an email with your tracking details once your order is ready to be delivered. We rely on several couriers to deliver our products Australia wide, some couriers prefer to arrange delivery with you by phone, others prefer to notify you by email. Can you remove my old mattress? Yes, we offer a mattress removal service in Melbourne & Sydney metro areas only. For an additional fee of $50 per item our delivery team will remove and dispose of your old mattress. For example, disposing of a queen mattress will cost $50 and the removal of a queen mattress and base will cost $100.Please note that this service is limited to Mattresses, ensembles and packing and does not extend to furniture items such as Timber or metal bed frames, sofa’s, bedside tables and other household furnishings. Can you deliver my bed frame or furniture already assembled?Assembled bed frames cannot fit through the space provided by doors and shipping assembled furniture across Australia would make delivery costs prohibitively expensive.