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Since we don't sell anything we don't stand behind, we test out our own products as we get them. We've recently bumped up the number of Serta beds that we sell, and so we did our own research on the brand. Part of our research included reading what other people had to say about Serta. After perusing some customer reviews, we noted a few common themes among what customers had been saying. Most people felt quite favorably towards Serta and the majority of comments went something like this: "I do not know what beds they use for sleeping on Mars, but here on Earth this air bed is out of this world." "I trust the Serta name and you get what you pay for so its quality. The electric on-board pump fills it up in no time also can deflate it with pump saves time. Overall very happy with it." "This bed was very comfortable, and worked exactly as advertised." Of course as we sorted through the comments we did find some negative things about the air mattress. No product is perfect, even if it's still a great quality.
Negative reviews aren't uncommon for any product, but what we thought was unusual were the one or two comments about the NeverFlat technology. For those of you who don't know, Serta has a secondary pump that inflates throughout the night to ensure the mattress retains the firmness at the designated setting (Serta has three options you can pick from.) The comment went on to complain that the NeverFlat technology was not-so-silent when the secondary pump turned on: "The NeverFlat feature makes a constant (low buzz) noise and so I will always disable that feature." Serta advertises its mattress (and we do on our site) that this pump is (near) silent. We had never come across this complaint before, so we decided to focus on this specifically. We pulled out our Serta Raised Insta III Queen Air Mattress with Built-In Pump to see if the NeverFlat pump did have a low buzz as a few customers had commented on. Once the mattress was inflated to a certain level, we then proceeded to deflate the air mattress a bit and piled up a few items from our storage on top of the mattress to speed up the process.
This initiated the NeverFlat pump, which turned on to counter the air loss. You can tell the NeverFlat pump has switched on by the little red light that comes on. Once the light was on, the people next to the NeverFlat pump would then say if they could hear anything. This is what we've come up with: You have Superman-like hearing. It's pretty quiet and you can barely hear anything at all. We decided maybe there is a difference between having your ear next to the pump as opposed to sleeping with your ear on the mattress. This brings us to our next point. You're sleeping with your head right next to the pump, so you might hear a quiet buzz. Kind of like a very quiet refrigerator. If you manage to hear anything at all, just switch around so your head is at the other end of the air mattress. The only reason we could think of that could maybe cause a noise is that, unfortunately, your air mattress has been punctured! The NeverFlat pump might be struggling to keep up with the leak, which may result in a louder than average buzz.
We hope this information helps you as you mull over your Serta purchase. Be sure to read other reviews, and we hope that you'll find what we did—that Serta is a quality brand. Check out our selection on Serta, just in time for the holidays.The Serta Raised Never Flat Air Mattress is one of the most preferred airbeds for home use today. It has reaped a lot of positive reviews from its buyers because of its quality, durability, ease of use, and price. It does have a few setbacks, but none of them are so major and buyers can just easily overlook them. Here is an in-depth look at its features to help you decide if buying this model is right for you. The Serta Never Flat Air Mattress is available in 2 sizes – twin and queen. Standard-sized bed linens fit them flawlessly, so you don’t need to order custom made linens for these beds. When fully inflated, the airbeds have a height of 18”. It allows anyone to easily get on and off the bed, even the elderly. Unlike other air mattresses, the raised height of this model won’t make you feel like you are sleeping on the ground.
This airbed is made of high-quality materials, so there’s no question about its durability. It is made of polyvinyl chloride (PVC) – a strong and stretchable material that will not easily break when it holds a great volume of air. It is not easily punctured by sharp objects..PVC does not have any toxic components, so the bed is safe for children to use. In addition, the airbed is also waterproof. The PVC is already water resistant itself, but the manufacturers also added a hermetic seal to make sure that no fluid can penetrate the surface and damage the motors of the pumps inside. The airbed has two built-in pumps – one to inflate or deflate the mattress and another to maintain the air pressure while you sleep. The first pump, or the primary pump, has an auto-shut off feature that allows you to choose the firmness of your airbed. You have 3 choices – plush, medium, and firm. It usually takes 4 minutes for the primary pump to fully inflate or deflate the bed. It can be a bit loud when in use, but this won’t be a problem because you only have to use it for a very short time.
The second pump, on the other hand, is responsible for maintaining your desired air pressure while you use the bed. You need to turn it on when you sleep so it can continuously pump air whenever needed. It works quietly and won’t disturb you from your slumber. You don’t need to worry about it overheating because it has been specifically engineered to perform this very function. The bed is quite heavy when fully inflated, so it would be hard to transfer it from one room to another without deflating. This may be a downside for some buyers. The luxury airbed is designed to give you maximum comfort. It has 35 circular coils that create a very comfortable bed surface. It smoothly supports your back as you sleep, so you won’t wake up with back pains. The small indentations that these coils form on the surface also help in keeping your sheets in place. This model also features a sure grip bottom to prevent your bed from sliding and moving as you toss and turn in your sleep.
If you don’t need to use the airbed anymore, you can simply deflate it using the main pump and fold it. The airbed comes with a carry bag when you purchase it and you can use this as the deflated bed’s storage. The carry bag can keep it intact and protect it from dirt, fluids, and other things that might damage the airbed. If you need to use the airbed during a camping trip, you can easily transport the airbed using the bag. You can carry it using its strong sling. But, it can be a bit heavy compared to other airbeds, so this one is not really a great option for outdoor use, especially if you have to carry it for a long distance. Given all its features, the Serta Never Flat Air Mattress is highly recommended for those who are looking for an affordable alternative for a real bed. It can be used by anyone in the family – from elderly parents to newborn babies – because it is comfortable, strong, and free from toxic chemicals. You are guaranteed a relaxing sleep with this air bed.