#1 in Sleep Product Research Millions Served Since 2008 Ratings > Mattress Warranties Unbiased Research Based on Data From 4,200 Mattress Owners Mattresses can and often do have their warranties voided due to the use of an improper foundation / frame and the presence of staining, soiling or fluid penetration. An improper foundation / frame can result in premature wear and sagging of the mattress. Read your warranty's foundation / frame guidelines and follow them to the letter. Mattress companies do not give leeway on this issue; your foundation / frame either meets their warranty guidelines or it doesn't. These can fully void a mattress warranty. Even if the staining, soiling or fluid penetration is not near a defective area, such as where sagging is located, the warranty will probably not cover the sagging. Therefore, it is wise to use a mattress protector / pad from the first night onward. See mattress pad reviews for the top-rated pads. Most mattress warranties are for a length of 5, 10, or 20 years.
Our research strongly suggests that in most cases you should not believe that your mattress will last the length of its warranty with regular, everyday adult use. Sleep Like The Dead collected data from over 4,000 owners regarding how long they kept their mattress or how long they reported that it maintained most of its original comfort and support. This data was then compared to the length of the mattress warranty. The results suggest – as the table shows – that the useful life of a mattress is often a fraction of its warranty length, and the fraction becomes smaller as the warranty length increases. Keep in mind that our findings are true only in general. In other words, individual brands, individual models, and individual mattresses may perform somewhat better or worse. (Refer to the rating page of a particular mattress for information on its expected lifespan.) Also, our findings suggest that there is indeed somewhat of a correlation between warranty length and the quality / durability / longevity of a mattress.
In other words, good mattresses usually have longer warranties, while not-so-good mattresses usually have shorter ones. The main complaint people have with their mattress is sagging – especially in regard to innerspring beds in general and to a lesser extent memory foam, latex and air mattresses. Owner experience data suggests that even moderate sagging can and often does result in less comfort and support. It may also cause back pain, especially for side and stomach sleepers. (See mattresses and pain for more analysis.) As a result, mattress shoppers should pay special attention to how sagging issues are covered by the warranty. Most warranties will cover sagging only when the problem becomes severe enough, that is, when it reaches a certain depth. For example, innerspring mattress warranties will often provide coverage for sagging beginning at a depth of 1.5 inches. By contrast, some memory foam mattress warranties, including Tempur-Pedic's, will provide coverage for sagging beginning at a depth of .75 inches.
In other words, innerspring bed warranties often require twice the depth of sagging that these memory foam bed warranties require before coverage kicks in. Making a warranty claim and replacing a mattress under warranty can be expensive to the mattress owner. There can be a fee to have someone come to your home to inspect the condition of your mattress to determine if it is eligible for warranty coverage. If it is eligible, there will be a fee to take the defective mattress away and to ship a new or repaired mattress to you. Given the heavy weight of many mattresses today, this fee may be substantial. In addition, depending on the age of the mattress and the warranty terms of proration, you may have to pay a percentage of the replacement or repair costs. Many mattress owners realize too late that their warranty sounds more impressive than it actually is. For example, most airbeds including Sleep Number have a 20-year warranty. This causes many owners to wrongly believe that if any manufacturer defect pops up in the next 20 years, the problem will be covered at little or no cost to them.
The whole story is that non-prorated coverage (coverage for which there is no cost to the owner to repair / replace the bed) often ends after just a few years. If something goes wrong with the airbed after this time, coverage is prorated which means the owner will often need to pay at least 20% of repair costs. Therefore, make sure to read the fine print of a mattress warranty. Mattresses are discarded for a variety of reasons, but the main reason not surprisingly is usually related to a loss of comfort and support that occurs through normal wear. As is true for virtually all product warranties, normal wear is not covered under mattress warranties; only faulty workmanship / materials as defined by the manufacturer are covered. These defects are problems that can be objectively measured or observed, such as sagging depth (see below). Problems not objectively measurable or clearly observable, such as excessive softening or loss of support, are not commonly covered under warranty.
A mattress warranty is only as good as the manufacturer's willingness to honor it. Often a mattress manufacturer's BBB rating and or the number of BBB complaints from consumers in regard to warranty-related issues can be a good indicator of how well the company stands behind its warranty.Is the Signature Sleep Memoir memory foam bed firm enough to prevent sleep problems? How about heat retention, odors and affordability of this wildly popular Amazon/Walmart unit? Read this article and save yourself a lot of time researching. Because I did something really obsessive before I wrote this. I read all 4,237 Memoir Amazon reviews on this model since its introduction in Oct 2012. And I noted their comments for 13 different criteria and summarized them for you below. It took me 5 days. Now I'm going for a LONG nap... Review SummaryBuyers LikesCommon ComplaintsMattress typeFirm or SoftSleeps Hot?How Long Will It Last?StructureBed SizesType of Foundation Required?Use and Care TipsGood Warranty?12 inch or 8 inch?
You've got an 86% chance of feeling that this an amazingly good bed for the money. It has a stellar track record of over 4,200 reviews - definitely the most popular memory foam mattress sold on Amazon.But if your order it and have doubts about it being too soft, or not supportive, take advantage of the Walmart or Amazon return policy immediately. Because the 'softies' are the ones who tend to be most unhappy with this purchase. 69% of buyers (out of 4,237+ reviews) gave the Signature Sleep Memoir the highest possible ratings. The most common positive comment was some variation on 'Can't believe how good a bed this is for the money!' More than 25% of all reviews mentioned this in some way.Particularly good for back and side sleepers. 78% of those who mentioned a particular sleeping style chose these two.Overall, people said that it was good for everyday use. And they noticed fewer back and joint pains because of lengthened, deeper nigh-time rest. 5% of those leaving reviews gave the Signature Sleep the lowest possible rating because:
This is a two layer memory foam/high density foam composite construction covered with a knitted zip cover. /eng/ ) with foams that have the CertiPUR - US certification (http://certipur.us/). CertiPUR is a not-for-profit independent group who's mission is to certify the safety of flexible polyurethane bedding and upholstery foam. That means that even though this bed is made with foams from China it meets US indoor air quality emission standards and does not contain other chemicals prohibited from being used in beds in the United States. This is a medium to firm mattress. Of those that explicitly stated the firmness in their review:In 15 answered questions where buyers gave a firmness rating from soft = 1 to concrete hard = 10 the average was 7.3. When memory foam was introduced about 20 years ago it definitely trapped body heat. Things have changed a lot since. Only about 10% of Memoir reviews mentioned the issue of heat retention. There's almost always some scent associated with new memory foam.
The question is whether it is noticeable, irritating and long lasting. Only 12.5% commenting buyers mentioned odors. Out of these: 78% of buyers that noticed the 'new bed smell' also stated that the scent vanished within 1 week. Expect the lifespan to be 6 to 7 years. Those who are heavier are more likely to complain of sagging within the first year.You won't wake up your sleeping partner when you turn over. And if you have a large dog he'll have a harder time waking you up if he's accustomed to bouncing on the bed in the morning. You might have to actually set an alarm! But no problems either. Buyers agree that you can easily sit on the side of this Signature Sleep bed and put on your shoes without worrying that you'll end up on the floor. This bed doesn't have any specific structures to shore up the edges. But since medium firm to hard it seems to hold its corners better too. Top Layer: 3.5 inch top layer of ILD9/4 pound memory foam ( link over to "Memory Foam - The Truth is Full of Holes" for a good explanation of ILD about half way down the page).
Bottom Layer: 8.5 inch high density foam ~ FAQ List This bed comes in most of the standard sizes; twin, full, queen and king.You'll need at least an 18 inch space around the sides and foot of the bed. That way you'll have room to walk around to put on sheets and maneuver in the dark without bumping into something. This memory foam bed needs firm, even support across the entire bottom surface if it is not to sag or wear excessively. In fact you can void the warranty by not supporting it adequately.You can use any base that has slats very close together like the Zinus upholstered platform bed. The slats allow the bottom to breathe while providing good support. Waterbed supports work well also. Or just use a metal bed frame and put a sheet of 1 inch plywood under the mattress. Box springs are not necessary.If you're on a tight budget, don't bother with a foundation at all. Just place the mattress on the floor. Most people do not get an extra foam pad or topper for this bed.
However, getting a waterproof mattress cover is a smart thing to do. The knitted cover has a zipper and can be removed. However, it will not protect against spills or soils. Liquid in foam beds are a major problem. They sometimes mold and almost always end up smelling bad.The newer ones protective coverings do not keep you awake with crunchy, crinkly noise. This one has a great track record and it's hypoallergenic too.For Kid's Beds get 2 Covers! If the bed is to be for a child or if you have pets that sometimes share your space get two. When kids get a stomach upset or the flu sometimes the vomiting can go on all night. A pet will sometimes eject a hairball or pee then move over a couple of feet and go right to back to sleep again and repeat. Throw on the spare while you're washing the soiled one and don't worry about having to clean up a deeply soiled memory foam mattress. Unpacking - get some help from a friend or family member. The shipping weight is 70.9 pounds. So don't give yourself a backache, share the load!
NOTE: They are packed with the top rolled on the inside.Open the vacuum packed bed on top of the frame that you'll be using to support it. Once freed from the shipping materials it will expand quickly. And if you thought that handling 68 pounds of compressed, rolled up mattress was a challenge you really don't want to think about lifting and moving this expanded, awkward monster by yourself. Wait at least 48 hours before you use it. That gives the bed time to air out and the foam cells expand to their full size. Rotate head to foot at least twice a year to even out the wear.Keep it dry and clean! It's the best way to avoid panic and worry when the inevitable liquid spill or accident occurs.If you do need do an emergency clean-up I've created a couple pages on how to clean a mattress. All the instructions that you'll need are there. Doral Industries offers a 1 year limited warranty against defects in materials and workmanship. This is far below the 10 and 20 year ones offered by some of the other discounted priced manufacturers.