We provide standard free curbside shipping to anywhere in the contiguous USA. This can save you hundreds of dollars in shipping charges alone! See the FAQs below for more information. Mattresses ship as quickly as 3-5 working days (excluding major holidays) via FedEx with curbside delivery. Please refer to the exact product page for accurate shipping times. Once shipped, delivery takes approximately 1-5 business days. Since we ship adjustable beds using a professional freight company to make sure they are handled with care, your adjustable bed may take 3-5 weeks for delivery. Please note:Delivery agents will unload your adjustable bed from their truck, but will not move it into your home. You will need to have the ability to move your adjustable bed into your home at the time of delivery. Agents will not assist with the unpacking or set-up of your adjustable bed. The freight agents will call to schedule a time for the delivery, usually between 8am and 5pm, and span a 4-hour period for the delivery window.
Accessories (such as sheets, pillows, and protectors) usually ship within 2-4 business days of ordering via FedEx. Once shipped, delivery will take approximately 2-5 business days. Accessories ship separately from your mattresses and/or adjustable beds. Outside the continental united states? For shipping information to Alaska, Hawaii, Canada, Mexico, or anywhere else in the world, please call us toll free at (800) 500-4233. Amerisleep does not ship to APO addresses. Free shipping only applies to continental United States. How do I track the status of my order? You can sign in to your account anytime to check the status of your order. Will my order arrive all at once or in separate packages or shipments? Typically, an order will arrive in 2-3 shipments with accessories being the first to arrive followed by mattresses and finally adjustable beds. Will I have to sign for my packages? Accessories and mattresses typically do not require a signature for delivery.
Adjustable bases always require a signature for delivery. What is "curbside" delivery? The adjustable bed is shipped with a professional freight carrier who will bring the package to the curbside of your home (typically the nearest front door). Don't see your question here? Call or email us. Product Information, Order Tracking, or Status Updates There's three easy ways to check the status of your order: 1. Sign in to your account 3. Call our customer service team directly at (800) 500-4233They may be British made, but our mattresses, divan bases and bed frames can be delivered to an impressive array of destinations worldwide. No seriously, we really will go anywhere. The image featured is from a recent pit stop we made to the beautiful Chateau Monteil a luxury B&B in the picturesque Dordogne region of France. A full restoration to bring back the grandeur of such a beautiful building wouldn’t be complete without the best imported beds and a complimentary bag of the finest Yorkshire Tea to reward all their hard work.
The quest for comfort didn’t end there. We’ve delivered headboards to Australia, day beds to Tokyo, a king size to California and even a four poster bed to New Zealand! We endeavour to reach you no matter what your requirements might be. It doesn’t matter whether you’re in Germany, Spain or an island in the med, be rest assured that we’ll get you your bed! Can’t find your country on the delivery list? Not a problem, simply give us a call on +44 113 243 3616 and we can discuss pricing options, multiple deliveries, and answer any questions you may have about overseas delivery. Add your products to the basket and at the checkout you'll be asked to select your chosen country of delivery. We'll then estimate the delivery cost. Or, simply give us a call on +44 113 243 3616 and we can discuss pricing options, multiple deliveries and answer any questions you might have about overseas delivery. If you happen to be a VAT registered business operating in a different European destination with a valid VAT reg number for that country, we can deliver VAT free saving you money in the process.
Bed Guru delivering to Chateau Monteil, France EasyPost APIs Used: Shipping APIIn Casper's words, they got into the mattress and bedding business because: better sleep makes for better living.It’s an established fact that restful sleep is one of the keystones to living a healthy life. Casper's proprietary two-layered mattress is the result of 100+ formulations of foam, 3,240 hours of testing, and 108 iterations. Their bottom memory foam layer provides support and relieves pressure, while their top latex foam layer allows air to flow through and prevents overheating. Casper also makes sheets, pillows, and dog mattresses with the same level of ingenuity and care. The amazing thing is that Casper delivers their mattresses straight to your door. They also back up their mattresses with a 100-night guarantee, and handle the entire pick-up process of any mattress return. No need to rent a truck, call a friend, or even lift a finger to get a Casper to your door.In all, it takes a well-oiled supply chain to provide the kind of customer care that Casper has built their brand on.
Building logistics around mattresses is tough. Mattresses are big and heavy, which usually means heightened shipping costs with minimal room to find discounts. On top of that, Casper's direct-to-consumer business inhibits the ability to ship mattresses in batches, thus striking out bulk discounts on shipping.Still, they've built an impressive supply chain that allows them to sell mattresses at below-market rates with free shipping. Most brands are still spending big chunks of their revenue on fulfillment, so it's impressive to see Casper grow profits with a lower price point and without passing shipping costs to the customer.Casper originally built their carrier integrations through mostly open-source software and resources. At face value, it seemed like a good move. The developers get a chance to expose themselves to different technology, and their integrations would improve the quality of open source code.Still, it takes the average brand three months to fully integrate with a carrier.
Casper's core competency is not building shipping integrations, it's selling a better mattress. To divert valuable resources to build out an in-house integration is a great example of bootstrapping, but three months is a long time to devote precious developer resources towards.On top of that, integrations with carriers lack flexibility, which inhibits the integration's ability to scale with the business. For instance, their integration lacked the ability to print shipping labels at the point of shipment. Labels would have to be bought and printed at the point of sale, which would require new labels to be printed whenever an order would change. It's a small problem for small brands, but a huge source of inefficiency for a brand of Casper's size. So when it came time for Casper to choose a European carrier, it became a decision of investment. Would it be worth it to wait three months before they could start shipping with the partner? If they didn't work out, could they spare another three months to integrate with a different partner?
If the integration wasn’t built correctly, how long would it take to fix itWith the operational and technical challenges of their current shipping processes, Casper decided to try EasyPost. EasyPost has out-of-the-box integrations with over 60+ carriers. We're one of the only APIs to have a truly international reach, allowing brands to tap into emerging markets without being bogged down by complex integrations with international carriers.When Casper wanted to expand to Europe, they were able to leverage the speed of integration and shipping expertise that EasyPost provided. For instance, instead of committing to a single carrier, they could use carrier on a trial basis, allowing them to vet carriers until they found the right partner. With EasyPost, brands can get set up with a carrier within a day and enjoy the benefits of EasyPost’s pre-existing relationships with every supported carrier.More importantly, EasyPost's flexibility allowed Casper to plug the inefficiencies of their old in-house integration.