Hey guys, I've been trying to write this now for three days and can't seem to squeeze enough time to get to it. And I have an appointment in 30 minutes so this is going to be a quick and dirty review. Forgive any grammar and spelling mistakes I'll try and clean it up when I get back. The hunt for a good nights sleep started two years ago when I got a mattress from Rooms 2 Go. I paid 650 bucks for it and it already has a huge dip in it. Absolutely killed my back to the point it sent me to the hospital where I was giving some great pain killers and told to sleep on the couch, away from my wife :(. So I begin searching again. Not being one that takes kindly to wasting money I was extremely careful this time around. I asked everyone I knew what kind of bed they had and where they got it. One day a friend sent over this blog entry he had read about T&N. I'm sure everyone has seen it, maybe someone can post it? He told me he knew nothing other then what that article said but it sounded interesting.
Interesting it did indeed. T&N had a 30 day money back promise where they would donate the unwanted mattress to a charity. A 5 year warrenty against dips. Made to order here in America and made by themselves. No hidden fees and a price that included shipping. And a price for a King that was LESS then what I paid for a queen. A huge 5 star review on amazon with two people giving it a one star. One said it was to firm, the other to soft. So, found out during my research that every other mattress company imported their mattresses from other countries and it sat in a warehouse for someone to order. That there were huge markups from middle men and retailers. None of this sat well with me and pushed me further towards T&N. The decision was almost made but I wanted clarification about the warranty after getting boned from Rooms 2 Go. I called T&N, it was a sunday and no one answered. I left a voicemail and shortly after I found a chat option. I spoke to Charlie. Charlie seems like a very laid back no pressure dude who told me that if anything happened to the bed within 5 years to take a picture of it, send it to them, and they'll replace it.
He also said that almost every mattress shipped should last at least 7-10 years pretty easily. I order the 10 inch King right then and there. Charlie informed me that it would take 2-3 weeks before I got my bed. Two days later someone returned my Sunday call. She first apologized for the delay that they had a busy weekend of voicemails to return. She was very pleasant and giggled at all my jokes even though they weren't funny. She also basically repeated everything that Charlie had told me except she said there may be a delay in my order due to a huge influx of new business they weren't prepared for. No sweat I replied. Week later they had a facebook post saying that they had to go to double shifts and orders could be a week late or so. The friday before the two week mark I received my bed. Not late at all, but two days early in fact. I live on third floor so my Fedex driver needed help carrying the mattress up the stairs. This is the huge weak link in this whole story. Box was as long as a king mattress and falling apart.
Box was a bit to big for the compressed rolled up mattress and there were holes and rips all over the box. Very difficult to get to my apartment. But it made it up unharmed. Not sure who's fault this is but I would imagine any other shipping options would have greatly affected price. However, I think T&N needs to evaluate their packaging. Opened the vacuum sealed bag and the mattress started to expand. took about a hour before it was almost fully expanded to the naked eye. Two days later we slept on it. Holy crap what a sleep! My wife immediately noticed a huge difference and has told me she's not slept this good in years. Myself after a few days of adjustment am sleeping like a baby with no back pain. It starts off a bit firm and softens as you lay there. I have never spent more then 200 bucks and at some point not had a huge amount of doubt or buyers remorse. T&N made it really easy for me to give them money and I've grown to trust the brand already. I suppose the real test will be time.
My only real complaint is I couldn't give them more money as they only deal in mattresses. I would have bought probably anything they offered including custom linens and furniture if they managed to make that all in house as well. I am still looking for the bed frame they have pictured on their amazon listing. I'd give this whole experience a 9 out of 10(because of shipping). I will recommend T&N to anyone that ask(and doesn't ask). And I will be ordering again from them as soon as the need arrises.Access to RetailMeNot from your current location has been blocked. If you are accessing RetailMeNot from a public place like work, school or the library, please try again from a different location. If you feel that you have reached this page in error, please do not hesitate toBlack Friday in March: Up to 80% off select deals Link: Click here to use Up to $373 off select 1- or 2-night stays for 2 or 6 at The Lodge at Elk Creek Vineyards in Owenton, KY Up to $90 off per night on select stays for 2 at Sonesta Resort Hilton Head Island in Hilton Head Island, SC
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