“ I recently bought a mattress from you guys. I just wanted to let you know I had a great experience buying my first mattress. Zach was incredibly helpful and patient. He helped me pick out a mattress, got me free financing, kept it in storage for me while I was away on a trip and helped me load the mattress on my car. It was amazing service all the way through and I wanted to let you know that I wrote up something similar on your Google review’s page. Thank you for your help, I just wanted to bring it to your attention that I had a great experience because of Zach. (Sorry if I spelt the name wrong) “ I went to speak to Zack on Sunday. He was really informative, listened to whatever wild request we had, wasn’t pushy, and was really nice to work with. The company has well-trained him and should be commended for his wonderful customer service. We bought 2 mattresses from him. From now, my wife Laura and I will recommend the Sleep Factory any day! Nice doing business with you!
Please pass this along to his bosses and give him a pat on the back. “ Factory Outlet deals with the service of a high end store. We tried many other places and were never treated so well at a mattress store. They gave us the best price with no bargaining. Our family will keep going back to the Sleep Factory for sure. “ This guys are amazing! No hassle, super patient, know their stuff, all possible options and gave us a great deal. “ We were on the market for a specialty mattress for my mom, who has some issues with her back. The guys at Sleep Factory didn’t push and took the time to ask the right questions and tried as many options as my mom wanted, until she felt totally comfortable. We appreciate how they were so knowledgeable and caring. Imagine drifting into your best night's sleep Feel weightless with a mattress that adapts to your body Experience advanced performance in every detail Dive into the deeper layers of your sleep Discover our TEMPUR sleep range
Experience TEMPUR for yourselfBeautiful beds, super comfy mattresses & lovely bedroom furniture at up to 50% less than the high street Up to 40% Off High Street Prices We are one of the leading suppliers of beds, mattresses and furniture. Many of the beds that we supply are exclusively designed for Time 4 Sleep. We have used many years of experience to source directly from factories around the world, this enables us to cut out the middle man and pass on savings of up to 40%. Man made quality materials andIn a suburban London warehouse, a man is massaging horsehair. Not just any horsehair, but hair from the tails of Argentinian horses which is apparently the best hair to use to make some of the most expensive mattresses in the world. The warehouse (once a Carlsberg brewery) is now one of two factories where Savoir mattresses are made. There are 14 stations set on oak trestles here, each helmed by a person who individually crafts the box spring, mattress or headboard from start to finish.
Each craftsman had to apprentice for at least a year to learn to make a box spring; two years for mattresses and headboards. It might seem excessive, but considering that it takes anywhere from 30 to 120 hours to make these luxury beds—which cost upward of $12k—it seems warranted. These mattresses were first created for London’s Savoy hotel in 1905. Some 25 years later, the hotel bought the company that had been making the mattresses, partially to maintain the exclusivity of their ever-popular beds, but also to make them available to the general public. In the late 1990s, they sold the company to the current owners, who were not the highest bidders, but were the only ones who promised to continue making the beds the way they had been made for over 100 years (although they did add headboards and complete beds to the line in 2001). It’s a lengthy process—and one that doesn’t start until they have a client, as every single mattress is made to order, and signed by the person who made it.
During our tour, it's clear that two ingredients set these mattresses apart from their ever-growing competition: springs and the aforementioned horse hair. “Big springs, that’s the key,” explains Alistair Hughes, co-owner of Savoir. “It will return to its shape time and time again. Epoxy springs, over time, will stop to come back, your mattress will start to sag, and it’s disaster all around.” Springs or “coils” here come in different thicknesses, and each one is encased in fabric, which lets them move independently when they’re set side by side (this is done by hand, and the springs are then lashed into place, also by hand). The types of springs used and their positioning varies based on a client’s preferences, and ensures their body is optimally supported. This is also a bonus for anyone sharing the bed, as a body that is properly supported during sleep moves around less, and when it does move, is cradled in a way as to cause minimal disruption to anyone else in the bed.
Then there's the horse hair. Savoir uses the longest hair available—and the longer the hair, the more curls, and the more curls, the more bounce. Horsehair is not naturally curly; it's steam-cleaned, twisted into a rope and held that way for at least three months to get the proper texture. Since the tail hairs are longer, they have more surface area to wick away moisture, helping to keep the body cool while at rest. Each mattress has millions of these horsehair curls, “hand-teased” onto the mattress or box spring, as part of a customized natural fiber sandwich of sorts, that also includes (depending on the model) wool, cow hair, cotton and cashmere. On the outside is the hand-sewn case—also made on the premises—that is seamed shut and tufted by hand by the same individual who made the rest of the piece. “Every other manufacturer will use a machine to sew up the seams, but we can’t do that, there’s too much in there. We have to hand stitch,” says Hughes. Savoir mattresses range in price from $12,850 (beds that take 30+ hours to make) to $87,350 (120+ hours).