Skip to main content No credit card required 24/7 customer service at 1-800-468-5865 The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments. 225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4 Hours of Service: Monday through Friday, 8:30 a.m. to 4:30 p.m. Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc... Large Appliance and Metal Goods Collection Large appliances are collected free of charge by appointment. Only residential material is collected. To schedule a collection, book a pickup appointment online or call Access Richmond Hill at 905-771-8800. The following items can be picked up using Richmond Hill's large appliance collection services or dropped off at one of York Region's waste depots. For scheduled large appliance pick-ups, please:
Remove all doors from appliances before putting them at the curb for collection Place your appliances or metal goods at the curb after 6 p.m. on the night before your collection day or before 7 a.m. the day of collection and not earlier than 6 p.m. the day before collection Council consists of the Mayor and eight Council members elected every four years. They're available to address concerns of residents and administrative matters, attend official functions and communicate with public directly and through info prepared by Town staff. Visit our Mayor and Council page for more information. EmploymentGarbage and RecyclingEvents CalendarCommunity Recreation GuideAccess Richmond HillWhat's HappeningNews and NoticesBids and TendersMayor and CouncilTax Payments FamiliesYouthAdults 55+Mayor and CouncilVolunteerEnvironment ServicesEconomic DevelopmenteRegThe Department of Public Works collects and disposes of solid waste. Ninety routes are serviced. collected once per week, Monday through Thursday.
Refuse must be placed inside a City-issued supercan. placed in non-issued cans or containers will not be collected and a violation notification will be issued. and boxes will be removed during weekly collection. This is in compliance with the City of Richmond Ordinance Section Super Can Trash Pick-up Residential trash is collected once per week in the city of Richmond. Supercans must be placed out no earlier than 4:00 p.m. the day prior to collection and not later than 6:00 a.m. on collection day. Cans must be removed from City property by 7:00 a.m. the day after collection, in accordance with City Code Section 86-44. If you need the identification number for your supercan, please call the Solid Waste Division at (804) 646-1798 or Customer Care at 3-1-1 or (804) 646-7000. Click here to find out your trash collection day We understand sometimes our City’s elderly and/or disabled residents need assistance putting supercans out for trashThe Department of Public Works provides “Back Door Service” for those who are eligible.
You can view and "Solid Waste Back Door Service Application" by clicking here. Applications are approved on a Bulk and brush refuse is collected Monday thru Friday from 6:00 a.m. to 2:30 p.m. Requests are serviced on a firstTrucks are assigned through the City, not in specific areas or zip codes. City residents must either call the Customer Care Center at 3-1-1 or (804) 646-7000 or log onto to request a pick up. Items must be placed out for collection on the day the request is made, in the event crews are able to pick it up on that day. There is a $50 service fee for the removal of appliances. Bulk and brush pick up will be collected within 10 working days of the request with no service fee. If applicable, the service fees will be applied to the residents utility bill. City residents can dispose of appliances; bulk and brush refuse items for free by taking them to the East Richmond Road Convenience Center, 3800 E. Richmond Rd., or the Southside Transfer Station, 3560 N. Hopkins Rd.
which was approved by City Council in November of 2007, allows receptacles to be placed on City property or in the public right-of-way no earlier than 4:00 p.m. the day prior to collection and requires the receptacles be removed by 7:00 a.m. the day after collection. The city of Richmond will issue warnings for refuse and recycling receptacles left in the public right of way outside ofThe trash and recycling receptacles used by Richmond residents and businesses will be subject to these warnings. The City's Department of Public Works will place yellow warning stickers on receptacles that must be removed. Leaving receptacles on public sidewalks, alleys, roads and other city property isn't just unsightly, it also creates unsafe conditions for pedestrians and vehicles. Please help keep these areas attractive and safe by removing your receptacles outside of the specified collection times. The following content is powered by FCC Acceptable Materials for Recycling
The facility cannot accept fire extinguishers, asbestos, road flares, herbicides or pesticides, explosives or materials that are shock-sensitive, radioactive or infectious. Hazardous waste items from commercial entities or from persons living outside of the city limits are also not accepted at the facility. This service is provided free of charge to city of Richmond residents. Visitors will be required to provide proof of residency, such as a valid driver's license, utility bill or vehicle registration. Staff from the City's Department of Public Works will be onsite to assist residents with unloading and disposal of their waste materials. The East Richmond Road Convenience Center at 3800 E. Richmond Rd., accepts household hazardous waste from 7:00 a.m. 3:30 p.m.The facility is closed on weekends. Household hazardous waste items accepted at the facility include: Household hazardous waste items accepted at the facility include: By City Code, one refuse Supercan is provided to each household free of charge.
As many as three additional cans may be purchased for $55 each. Call Customer Care at 3-1-1 to order cans. The fee will be applied to your utility bill. You also may call to request a replacement Supercan if yours is damaged. It may take 7-14 business days forBusinesses such as churches, apartment complexes, rooming houses, etc., are allowed a maximum of four cans at a cost of $17.50/month per can. Businesses with a volume of trash that dictates more than four cans are needed will be required, by City Code, to switch to a commercial company. The City of Richmond offers a curbside recycling collection service through its partnership with Central Virginia WasteMore information on this program is available on our There is no need to separate items. The following items can be mixed all together in your recycling bin. You can now recycle your lids and caps too. There is a $50 fee for collection of appliances. For more information, or to arrange a pickup, please call 3-1-1.
may also send a check or money order to the following address and we will schedule collection immediately. Department of Public Works Customer Care 900 E. Broad St., Room 704 Be sure to include the service address. Road Convenience Center, 3800 E. Richmond Road, or the Southside Transfer Station, 3520 N. Hopkins Road. Richmond residents may dispose of household and bulk items at our transfer station, and yard waste to our landfill, at 3520 North Hopkins Rd. Hours: Monday - Friday 6:30 a.m. - 4:30 p.m. and Saturday 8:30 a.m. - 2:00 p.m. 3800 E. Richmond Road Hours: 7:00 a.m. - 3:30 p.m. Monday-Friday; Regular mulch, not leaf mulch, is available for residents at the East Richmond Road location. The City assumes no liability during collection. Just bring your vehicle to our landfill site at East Richmond Road and get as much as you want. You can get there from Government Road, then north on Jennie Scher Road, then left on East Richmond Road.