We offer a guaranteed 1 day delivery window, or it’s FREE! Red Carpet Delivery Service At Mattress Firm, we roll out the red carpet for you with this premium service - tailored to YOUR schedule. If your purchase is not delivered within the guaranteed 1 day window, your delivery is FREE.* 1 day delivery window or delivery is free Same day and next day delivery** Free in home set up of your mattress set Free removal of your old mattress set Courteous and professionally trained Dream Team Delivery™ personnel Red carpet and sanitary blue booties to protect your home Red Carpet Delivery Details We guarantee your new mattress will be delivered within a designated 1 day delivery window, or your delivery is free. If your delivery is late, simply contact the store of your original purchase after signing the delivery manifest with the delivery time stamp and we will credit your account or mail a refund check for the price of your delivery fee within three weeks.
See store for details. Not applicable on all products. As part of our Red Carpet Delivery Service, we will contact you to schedule delivery whenever it's convenient for you. While we install your new mattress, we will also haul your old mattress away. *Not available in all areas. **Same day delivery available in stores and next day delivery available online. If you are not satisfied with your mattress anytime within 120 nights from original delivery, we will do whatever we can to make you happy. issue you a refund. If you find the same or comparable sleep set for less than our displayed or advertised price, we will beat the price by 10% or it's free; even for up to 100 days after your purchase. Free Shipping Over $499* Get free delivery when you spend overThis includes same day / next day delivery, free in-home set up, removal of old mattress, and our trademark red carpet delivery! *Available for most products and online only
Dallas, Plano, Frisco, Denton, Little Elm, Irving, Grand Prairie, Waxahachie, Lancaster, Arlington, Fort Worth, Benbrook, Euless, Mesquite, Allen, Addison, Richardson, Bedford, Hurst, Mansfield, Blue Mound, Flower Mound, Garland, Duncanville, Cedar Hill, The Colony, Farmers Branch, Carrollton, Grapevine, Coppell, Valley Ranch, Las Colinas, Keller, Southlake, Haltom City, Saginaw, McKinney, Fairview, Prosper, Murphy, Wylie, Argyle, Highland Village, Richland Hills, Roanoke, Watauga, DeSoto, Red Oak, Ferris, Colleyville, Hebron, Balch Springs, Midlothian, Pecan Hill, Glen Heights, Ovilla, Everman, KennedaleSAN ANTONIO — A Texas mattress company released an ad to promote a special 9/11 sale, but it quickly took an offensive turn when the employees imitated the World Trade Center Twin Towers falling. Miracle Mattress posted the ad on Facebook for its “Twin Towers Sale” on Sept. 11, The Dallas Morning News reported. In the video, which has since been deleted, Miracle Mattress manager Cherise Bonanno is heard saying “What better way to remember 9/11 than with a Twin Tower sale?”
Bonanno goes on to describe the deals shoppers can score as two men and two towers of mattresses stand behind her. At the end, she pretends to fall on the men, who then knock down the twin mattresses. “We’ll never forget,” Bonnano says at the end after shrieking in panic. Many people were outraged by the 20-second ad that used 9/11 as a promotional tool. On Thursday morning, Miracle Mattress posted an official apology on Facebook and said customers may post their “opinions and reactions to respect an open and transparent discussion regarding the video that caused much embarrassment and anger.” The post garnered more than 500 comments, with majority of people saying the apology was unacceptable and not enough to smooth over the situation that poked fun at a tragic day in history. “I find it hard to believe you knew anyone or any of your employees knew anyone who lost their lives in 9/11! If that were the case they would have been so disgusted with your commercial that it would have never seen the light of day!
You should be ashamed!!!!!” one woman wrote. “You’re sorry you offended me? That’s not an apology I accept. Apologizing for creating it in the first place would be a start. Admitting you were WRONG for creating it is another step. There will never be an appropriate time to mock 9/11, and to do it to promote mattress sales?! Are you kidding me? Have some self respect,” another said. Hours later, the mattress company released another formal apology letter in response to the choir of complaints from the initial attempt. This time, it was written by Miracle Mattress owner Mike Bonanno and addressed to “All the Victims and Families of 9/11.” Below is an excerpt of the letter: “I say this unequivocally, with sincere regret: the video is tasteless and an affront to the men and women who lost their lives on 9/11. Furthermore, it disrespects the families who lost their loved ones and continue to struggle with the pain of this tragedy every day of their lives.
All I can say is I am deeply sorry and on behalf of the entire Miracle Mattress family, I accept full responsibility for this thoughtless and crude advertisement and will immediately hold my employees accountable for this serious lapse of decency.” I am disgusted such a video would have been conceived as a promotional tool and even more incensed it was created and posted on any social media site that represents Miracle Mattress.”Colby Upholstered Platform Bed Product Warranty: 5 Years More Options: Size » Rasmussen Upholstered Platform Bed Product Warranty: 1 year Box Spring Required: No Sloan Upholstered Platform Bed Product Warranty: 1 Year Blanchett Upholstered Platform Bed Product Warranty: 30 Days Overall Product Weight: 75lb. Maisie Upholstered Platform Bed Amherst Upholstered Platform Bed Cody Upholstered Platform Bed Delve Upholstered Platform Bed Alex Upholstered Platform Bed Overall Height - Top to Bottom: 11''
Product Warranty: 1 Year manufacturer's warranty Overall Product Weight: 1lb. Product Warranty: 5 Year Lena Upholstered Platform Bed Overall Height - Top to Bottom: 28'' Jane Upholstered Platform Bed Matt Upholstered Platform Bed Carter Upholstered Platform Bed Overall: 26'' H x 80'' D Product Warranty: 90 Days Overall Height - Top to Bottom: 40'' Loft Queen Platform Bed Product Warranty: 90 days Manufacturing or wood defects Overall: 38'' H x 63'' W x 85'' D More Options: Finish » Parocela Upholstered Platform Bed Product Warranty: 1 Year on manufacturer's defects Nancy Upholstered Platform Bed Product Warranty: Manufacturer provides 5 Years limited Marcano Upholstered Platform Bed Product Warranty: 6 Month's on Manufacturer's defects Smotherman King Upholstered Platform Bed Overall Product Weight: 97.9lb. Smallwood Upholstered Platform Bed Overall Product Weight: 96.36lb.
West Oak Lane Platform Bed Overall: 47.6'' H x 81.7'' D Overall Height - Top to Bottom: 43.5'' Sorrento Upholstered Platform Bed Overall: 41.3'' H x 79.9'' D Overall Height - Top to Bottom: 11.75'' Overall Height - Top to Bottom: 8.3'' Overall Product Weight: 116lb. Horsham Panel Bed With Mattress Support Overall Height - Top to Bottom: 32'' Back Bay Storage Platform Bed Product Warranty: 5 Years limited warranty Elda Upholstered Platform Bed Chandler Upholstered Platform Bed Newbury Storage Platform Bed Product Warranty: 5 year limited warranty Product Warranty: 5 Years Limited Warranty Product Warranty: 5 Years parts warranty LAX Series Storage Platform Bed Box Spring Included: No Elena Upholstered Platform Bed Product Warranty: 30-days limited manufacturer's warranty for parts only Duncansland Upholstered Platform Bed Grant Upholstered Platform Bed Clyde Upholstered Platform Bed