For best results, please add a location. Mattress Firm (Corporate Locations & Office) 30 years in business Matt Jessell, VP of Customer Service Mr. Ken Murphy, CEO Back to Bed (IL, IN, WI only) Bedding Experts (IL, IN, WI, FL only) Mattress Barn (FL only) Discount Mattress Barn (FL only) Refund & Exchange Policy: Red Carpet Delivery: For deliveries within our footprint, there is Red Carpet Service fee of $79.00. We will deliver and set up the newly purchased merchandise. Please be sure to inspect the merchandise prior to our delivery team leaving the residence. you find the same or comparable mattress or set advertised in print for less than your invoiced price within 100 days of purchase, simply bring the ad into the nearest showroom for us to review. Applicable credits will be issued to your account via a refund check for the price difference within three weeks. guarantee does not apply to clearance, floor models, vendor roll
backs/rebates, special purchases, promotional items door busters orOur Sleep Happy Guarantee allows you to take advantage of reselecting to another mattress or mattress set, if you are not completely satisfied. Below are some guidelines of theCustomers must keep the mattress or set for a minimum of 30 nights and up to 120 days Customers may exchange or return mattress or mattress set Mandatory processing fee of $149 applies ($70.00 for processing and $79.00 for delivery) Excludes clearance, floor models, warranty exchanges, pillows, mattress protectors, bases, furniture or other accessories Do Not remove the Law Tag. Doing so voids the Warranty and Happiness Guarantee Since March 2016, the BBB of Houston & South Texas has received multiple disputes that exhibit the following pattern. According to consumer disputes, it has been... This company offers mattresses, box springs, adjustable bases, bedding accessories and delivery.
BBB Reason for Ratings BBB rating is based on 13 factors: Get the details about the factors considered. Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows: BBB does not have sufficient information to issue a rating on this business. BBB Rating System OverviewDeals For $0.88 With The Purchase Of Select Tempur-Pedic, Beautyrest Black Hybrid Or Sealy Posturepedic Optimum Mattress SetsDetails & Exclusions:Exclusions:EXPECT MORE FROM THE ONLY MATTRESS PROFESSIONALS!Existing immunotherapy drugs have made great strides in boosting survival rates in cancer patients. Now companies are battling to develop new drugs that can work even better, says the Wall Street Journal's Peter Loftus.One of my favorite things about working at Mattress Firm is that I get to be around extremely talented and hard-working people every day. Our team members show up to work prepared to excel, whether it’s helping our customers choose the perfect mattress for their needs, improving delivery and warehouse logistics or building better relationships with our suppliers.
Simone Biles Partnering for Mattress Firm Foster Kids Program Mattress Firm’s newest partner knows a lot about hard work and the pursuit of excellence: three-time World Champion gymnast Simone Biles. We’re thrilled to announce that Simone will partner with Mattress Firm to help us tell the story of the Mattress Firm Foster Kids program and promote the importance of healthy sleep, especially for children. Simone is the perfect fit to help us spread awareness of the needs of foster children. As someone who spent time in and out of the foster care system herself, she has a personal interest in the work that we do to benefit foster families. She is also a resident of Houston, our hometown, which will make it easy for her to volunteer with our local nonprofit partners and support our six annual donation drives to collect funds and essential items like pajamas, clothing, school supplies, shoes and toys. These drives happen at stores across the country. We take pride in the fact that all proceeds stay in the community where they were donated and are distributed through the Ticket to Dream Foundation to carefully chosen local nonprofit foster care partners
World-Class Athlete Knows World-Class Sleep And obviously, as a world-class athlete, Simone has a unique perspective on the benefits of a good night’s sleep and the critical role sleep plays in living a healthy life. She can discuss the ways that poor sleep can affect athletic performance, but she can also take that message further and talk about how sleep affects children in many different ways – from academics to relationships to extra-curricular activities. Over the past 30 years, Mattress Firm has grown from one store in Houston to be the country’s largest bedding retailer. Along the way, we have tried to build a team that attracts the very best people to serve our customers’ needs. Personally, I’m so proud that someone as inspirational as Simone has decided to join us in our mission to help improve our customers’ lives through better sleep. I was also excited that our partnership was featured on ESPN! We’ll have a lot more information to share soon, but for now, check out this video to hear Simone talk about why she is excited to partner with Mattress Firm.
Ken Murphy With more than 15 years of experience with Mattress Firm, Ken Murphy has worn many hats, all of which (were Mattress Firm red, of course) prepared him to step into the role of president and CEO, and perhaps most importantly, his role as a contributor to The Daily Doze. Here on the blog, he shares his thoughts on the importance of a good sleep environment, the impact of a good night’s sleep on your career, and the importance of sleep for his family. At Mattress Firm, Ken keeps his finger on the pulse of the company as he oversees sales, field operations, marketing communications, digital strategy, learning and development, and talent management. His passion and gusto – widely known and recognized around the Mattress Firm offices – are the drivers behind his dedication to live out the Mattress Firm mission to improve lives one relationship at a time. In 2011, Ken was awarded Mattress Firm’s distinguished Spirit of Life award for his commitment to living out Mattress Firm’s mission and values in his day-to-day life.