URBINI is a fresh take on baby gear that offers versatility, modern style & amazing value, providing. All families access to thoughtfully designed, quality baby gear.All families access to thoughtfully designed, quality baby gear. URBINI is a fresh take on baby gear that offers versatility, modern style & amazing value, providing. The Urbini Sonti offers a simple, secure installation and lightweight design that makes getting in and out of the car a breeze. The extra-grip belt lock-off removes unwanted slack, while the four-position base adjusts to every vehicle, providing worry-free installation for new parents. Comfortable fabrics, five-point harness and removable preemie insert keep baby snug and secure. Plus, the Sonti fits the Urbini Swiftli and Reversi strollers and the Omni Plus and Emi baby travel systems.If you are not happy with an item you purchased in a Big Lots Store, you may return most items to a store within 30 days of the date of purchase. To ensure a refund or exchange, the returned item must be in its original packaging and condition and be accompanied by a receipt.
Refunds will be issued in the same form of payment originally used for the purchase. We reserve the right to research the original purchase and to provide, limit or decline a refund or exchange. Please see the Return Instructions and Return Rules & Restrictions below for details and exceptions to the general return policy. Please follow the instructions below. Bring the item, along with the receipt, all packaging, paperwork, parts and accessories, to any Big Lots store. Present the item to a store associate for assistance. To ensure refund or exchange, the item must be in its original packaging and condition. Return Rules & Restrictions Please note that we may decline your return and deny you a refund or exchange for the reasons listed below. This list is not exhaustive, and we reserve the right to decline your return and deny you a refund or exchange for reasons not listed here. Your return was outside of the return period The item appears worn, used, damaged or opened
You did not include the item’s original packaging and all paperwork, parts and accessories Your return was not accompanied by a receipt The item is not a Big Lots item Electronics or tablets appear opened The value of coupons used is non-refundable. If you buy an item in one location and return it in another, the sales tax refund may vary. If the item you return was a gift, the refund will be issued in the form of a merchandise credit (gift card) valid for in-store use only. After the return period, all items covered by a manufacturer’s warranty (i.e., electronics) should be returned according to the warranty terms. If you request an exchange, the exchange will be made only if an item identical to the item you originally purchased is available and at the lower of the original cost or the cost at the time of the exchange. Tablets and electronics must be returned unopened. Items acquired at Big Lots through lease-to-own transactions are not eligible for return or refund under Big Lots’ normal return policy.
The return date printed on the receipt does not apply. For the return or refund of items acquired through lease-to-own transactions, please see your Leasing Agreement or contact Progressive Finance at 877-898-1970 to determine if the product is eligible for return or refund and, if appropriate, to begin the return or refund process. Please refer to our Price Promise for information regarding price adjustments. If you have questions regarding this Return Policy, please review our Frequently Asked Questions (FAQ) or contact our Customer Care Support Center at 1-866-BIG-LOTS (244-5687). When contacting our Customer Care Support Center, please be prepared to provide your email address or rewards number so that we may better assist you. , you may return most items either to a store or by mail on or before the return by date listed on your packing slip. To ensure a refund or exchange, the returned item must be in its original packaging and condition; items returned by mail must be accompanied by the packing slip;
and items returned in store must be accompanied by the packing slip or the order confirmation email showing the order number. Shipping and handling fees may not be refundable. We reserve the right to research the original purchase and to provide, limit or decline a refund. Please see the Return Instructions and Return Rules and Restrictions below for details and exceptions to the general return policy. If you are returning an item by mail, please follow the instructions below. View your Order History by logging on to your account or entering your email address and order number. Click on the order number for the item you want to return. Your order number is on the reverse side of the packing slip and on your order confirmation email. From your order details page, click “Return Item”, select the items you would like to return, and complete the return slip. Your return documents will be generated. We will also provide instructions for sending back your package.
Pack the item securely and include: All packaging, paperwork, parts and accessories Follow the instructions provided for sending back your package. Keep a copy of the packing slip for your records. You may also obtain return documents and instructions by contacting our Customer Care Support Center at 1-866-BIG-LOTS (244-5687). If you are returning an item to a Big Lots store, please follow the instructions below. Bring the item, along with all packaging, paperwork, parts and accessories, to any Big Lots store. Present the item and the original packing slip or order confirmation email showing the order number to a store associate for assistance. To ensure a refund or exchange, the item must be in its original packaging and condition. Please note that we may decline your return and deny you a refund or exchange for the reasons listed below. For returns by mail, you did not include the original packing slip For returns in store, your return was not accompanied by the original packing slip or order confirmation email showing the order number
We were not able to locate the order number or other information necessary to process your return Shipping and handling costs, giftwrap costs, and other similar charges are non-refundable, except as described in the Damaged, Defective or Incorrect Items section below. You are responsible for return shipping and handling costs, except as described in the Damaged, Defective or Incorrect Items section below. The value of coupons used to purchase an item is non-refundable. If an item you return to a Big Lots store was a gift, the refund will be issued in the form of a merchandise credit (gift card) valid for in-store use only. If you do not have your original packing slip and you are returning in store, please be prepared to supply your original order number or rewards number to a store associate so that he or she may better assist you.Please return items you purchased in a Big Lots store to a Big Lots store according to the Return Policy for items purchased in a Big Lots store
Requests for exchanges must be made in a Big Lots store. We will not process exchanges by mail. If you request an exchange in store, the exchange will be made only if an item identical to the item you originally purchased is available and at the lower of the original cost or the cost at the time of the exchange. Damaged, Defective or Incorrect Items If you receive a damaged or defective item or an item different than what you ordered, that item should be returned and will be refunded or exchanged according to this Return Policy. Your shipping charges will be refunded. If you return a damaged, defective or incorrect item by mail according to this Return Policy, we will cover the cost of return shipping. Your return documents should contain a pre-paid return shipping label. Please contact our Customer Care Support Center at 1-866-BIG-LOTS (244-5687) if: The damaged, defective or incorrect item you are returning by mail is more than 70lbs. The item you are returning by mail is damaged, defective or incorrect and you do not receive a pre-paid return shipping label.