Market Manager в Booking com

We’re looking for a Market Manager – Booking Experience for Russia, based in Moscow or St. Petersburg, to support Booking.com BV with its business development of the online in-destination experience of travelers, and also in managing and maintaining the relationship with partners that offer in-destination services and products. You have a sixth sense for a great customer experience and you always keep an eye on the end-user.

B.responsible

Support Booking.com BV with contacting new partners that offer in destination services (tours, activities, (airport) transfers, attractions, etc…)

Understand the landscape and the economics of in destination activities in your market

Assist Booking.com BV with building and further improving relationships with existing and new partners.

Assist Booking.com in setting up various test days in new destinations or new services in existing destinations

Support Booking.com BV in bringing the product closer to its partners; from initial sign-up, to onboarding and finally making Booking.com experience their preferred choice

Work with partners on long-term goals and new initiatives to maximize growth and meet customer needs

Aggregate and analyze feedback to support Booking.com BV with future product initiatives

Provide local perspective on preferred approach

Proactively identify opportunities to improve the customer and partner experience and operational efficiency

Leverage existing partner relationships to build a network of product ambassadors for Booking Experience

Provide training to existing partners

B.skilled

Successful track-record of 3+ years in managing new and existing partnerships in the B2B travel industry

Strong proven commercial background

Proven experience in building up new markets

Extensive network in the B2B travel industry and good understanding of the dynamics of the travel industry, particularly for in-destination services

Target driven

Analytical and able to operate in a data driven business environment

Hungry, but humble

Able to use Excel, PowerPoint or any other technology to help you manage opportunities

Excellent communication skills and ability to communicate with the right people at the right level

Fluent in Russian and English

Apply

Market Manager в Booking com

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