Due to weather conditions, LEGOLAND California Resort will close today at 3:30 PM. SEA LIFE will remain open until 5:00 PM.“” via mobileAmazing Joanne at the front desk made us feel so welcome that we will totally come back. Looking forward to the breakfast and early access. The room is awesome with a balcony and the scavohunt is always a huge hit.Thank A TripAdvisor Member All of us here in the Hotel's management team are delighted to learn that you had such a nice experience with Joanne. We will make sure she is recognized. Thank you for sharing this great review. We look forward to your next visit. “” We had an awesome time thanks to the staff. I can't thank them enough for making our stay the best ever. Russell, the front desk supervisor, and his front desk assistant, Natalie went above and beyond to correct a room issue and make our stay special. I'm not kidding, they treated my family and our needs better than some resorts'...Thank echewie What an amazing review, thank you so much.
I have shared your review with the Hotel's management team. We will make sure that each employee mentioned is recognized. We are all thrilled to know that you and your family enjoyed your stay. Thank you for choosing LEGOLAND California Resort as your vacation destination. We hope to see you again very... Level Contributor“” via mobileIf your kids love legos, this is the place to stay. It's fun, colorful, interactive and full of screaming children. Just steps from Legoland, it's a place to unwind and take a break from the theme park. A Legoland Castle Hotel is slated to be built in March 2018.Thank Bonnie T Thank you for taking the time to share this nice review. All of us here hope that you had a wonderful stay and that you will visit with us again. Level Contributor“” via mobileI booked the dinning package Jan 12 for a feb 11 -4 day stay. I was aware the park would be closed Tuesday & wed. However I spoke directly with the manager Paloma or something like that because I booked my park tickets early then 2-4 weeks before I got numberous emails about kids go free when I had paid...
Thank Leanne N Dear Leanne N, Thank you for your time taken to share your recent experience at our resort! It's great to read that one of our supervisors was able to assist you in booking one of our promotions! Regarding our Bricks Buffet Family Restaurant operating hours, I want to apologize for the lack of communication you received once we decided to... Level Contributor“” This hotel is great for kids, but it's fairly run down and incredibly noisy. I understand completely it's 100% for kids and not focused on adults at all. However, parents need to be able to enjoy themselves as well. The hotel is super loud, there are kids running around everywhere. It's fun for them, but perhaps there should be a...1Thank tgogohoz All of us here in the Hotel's management team are saddened to learn that your stay was not as enjoyable as anticipated. If you would like to share your experience directly with us, please contact us via our contact page on our website. We value all feedback from our Guests.
Thank you for sharing your experience. We do sincerely apologize... Level Contributor“” via mobileFantastic deco (lobby/ rooms/ Brick restaurant) great that they store your luggage prior to check in time, close to Legoland Theme park, dinner prices were fair. Dinner Meal variety also average. Had booked a package deal and frustratingly, was only then advised upon being seated that the dinner was capped at $75 USD, that was fine for...1Thank A TripAdvisor Member We thank you for sharing your compliments, comments, concerns and overall experience with our TripAdvisor Guests which we will also be sharing with our Resort Management Team for future improvements as required. We do hope your family had an awesome and enjoyable experience. Thank you again for visiting. Level Contributor“” 5 night stay, Arrived late, 10 pm, due to an airline cancellation, trying to unpack and get the kids to bed, we were greeted by a manager that someone on the floor below us were complaining about the banging on the floor, we requested another room and were denied.
Room smelled of "diapers" and our kids aren't in diapers... a...Thank w2g2017 We are sorry to hear that your recent stay left you with some concerns. If you would like to speak with someone directly about your experience, feel free to contact us via our contact page on our website. We thank you for this opportunity to hear from you. “” via mobileMy close friend and I recently visited Legoland with my 10 yr old son, and her 13yr old daughter! When we arrived at the hotel all of the staff was super accommodating! I asked if we could replace the apple juice in the room with something else due to my son being allergic, and they were happy to offer whatever...1Thank AriesGrl21 We are thrilled to learn about the wonderful memories you and your family will cherish. The Hotel is a child’s dream come true; with nightly entertainment for the whole family to enjoy including the scavenger hunt. The breakfast buffet is one of a kind with many options. We thank you for sharing your concerns about the fire alarm, if you...
Level Contributor“” We love Legoland. It's a 3-3.5 drive away, and it's something we do every year or two. This is the first time we tried the Legoland hotel (I'm on the email list, followed a link one day and saw some great deals). Now, usually we are more "mid budget" travelers. Think Hampton Inn and Suites. A pool, enough beds for...2Thank mm1970 The Hotel is full of entertainment that is interactive for the whole family to enjoy. The themed rooms are unique with special décor and creativity. We are very pleased to hear that your whole family enjoyed their stay and accommodations. Thank you for your kind words, we look forward to you visiting with us again. “” via mobileWe will be going back and stay at the hotel! Perfect layout for the whole family! I love how the bathroom is in the middle of the room as a partition between the parents bed and kids beds, but open enough that you can still hear the kids. I love how the kids side of the room is dark away...1Thank graceland977 Sleep is important especially when you have a super adventure the next day at the park.