Back to U.S. Website, APO/FPO FurnitureExtra 15% offSelect Furniture by Christopher Knight*RugsUp to 70% offSelect Area Rugs by Safavieh*DécorUp to 50% offSelect Curtains by Exclusive Fabrics*Bed & BathSave onSelect Bedding & Bath by Laura Ashley & MoreHome ImprovementExtra 15% offHome Improvement*KitchenShop AppliancesOutdoorUp to 50% offSelect Outdoor Furniture by Portfolio*JewelryUp to 50% offSelect Auriya Jewelry*WatchesUp to 50% off Featured Branded Watches*Shop WatchesWomenUp to Extra 15% offClothing, Shoes & Accessories*MenUp to Extra 15% offClothing, Shoes & Accessories*Kids & BabyExtra 10% offKids Furniture*MoreExtra 10% offPet Supplies* Sorry, your search returned no results. Be the first to write a review This item will be taken inside the home to your room of choice, up or down two flights of stairs. Includes set-up of the item and removal of packaging material. A daytime phone number is required to schedule the delivery appointment Delivery is Monday through Friday, 8 am to 5 pm
Offered only in the continental U.S. Downton Abbey by Kingsdown Edwardian Lace V Pillow Top Low-Profile Mattress Set - California King At HSN, we love our customers… and their opinions. Share your thoughts by writing a Customer Review. Not only will your voice be heard, but you can: Elevate your favorites to Customer Picks Share your insider knowledge with other shoppers Help determine what types of products we sell Home / Products / Kingsdown How much does shipping cost? When you see the following image below on a product page, it means the cost of ground shipping is included in the price of the item within the contiguous United States*. Please note: Shipping is only included if you keep the items you order. If you decide to return the item/items, the cost we incurred to ship an item to you is not refundable. Please see our return policy for more information. Do you ship out of the USA? Sorry, we do not ship out of the USA at this time.
How do you ship your products? We now use UPS and the postal service for all our ground shipping and express shipping. How long does it take? Please allow 2 - 3 business days for us to process your order. Then it usually takes 2 - 7 business days for shipping to most areas of the USA. Remember, these are estimates. The Sleep Shop will not be held responsible for shipping delays. Will I have to be home to receive my package? We DO NOT require a signature for most packages. Usually, the delivery driver will leave the package on a front porch, by the garage, etc. If the driver does not feel safe leaving the package at your residence, he may choose not to leave the package. This is beyond our control. If you would prefer that we require a signature for your order, please indicate this at checkout. If you want us to require a signature, this means you will have to be available to sign for your package. Can I have my order expedited? For an additional charge, you may opt for Overnight, 2 Day, or 3 Day services.
To get an estimate for these services, first add the item to the shopping cart. Don't worry, you can always remove the item later. Below the shopping cart contents, click on the link for "Estimated Shipping Charges." Enter your City, State, and Zip Code to get the cost of express shipping options. How will I know when to expect my order? Within 2 - 3 days after we receive your order, you will receive an email with tracking information. Please feel free to call us at 1-800-905-6252 if you have any special requests or concerns. 9:30am - 5:30 pm EST. What if there is a problem with my order or I am missing pieces? Please call us at 1-800-905-6252 within 15 days of the receipt of your order and we will gladly help you with replacement parts. Do you ship mattresses? No, we do not ship our mattresses out of our local delivery area in Western NC. We only sell mattresses to customers who can come in to one of our stores and "test drive" them. We believe it is very important to test a mattress before you buy.
There are other products shown on this website that are available to our local customers in Western NC that we do not ship out of our local area. If an item can be shipped, it will be indicated on the product information page. If an item cannot be shipped, it will also be indicated on the product information page. *Contiguous US means the lower 48 states. Additional shipping charges will apply to orders shipped to Alaska or Hawaii. We are sorry, but we cannot ship out of the United States. If you have any questions, please feel free to contact us at 1-800-905-6252. Monday through Saturday, 9:30am to 5:30 pm EST. Why don't you accept returns on bed frames, bed rails and bed supports?Bed frames, bed rails, and bed supports are very large, bulky items that are extremely costly to ship. Due to their size, shipments of bed frames and bed rails are always subject to oversize charges, making the shipping costs even greater. It is very expensive for us to ship to you and expensive for you to ship back to us.
Because we are a small company (only five full-time employees), we cannot absorb all those costs. For these reasons, we do not allow returns or exchanges on our large, bulky items. Once an item has shipped, your order cannot be cancelled or returned or exchanged. Please do not refuse an item when you receive the package to try to return the item. We will NOT accept it back and we will not issue a refund. The main reason customers want to return an item is because of accidentally ordering the wrong size. It is really important to measure your bed. This is especially important for California King and regular King size. You may think you have the biggest bed in the world, but California King is not bigger than the regular king; See all the bed sizes. Because of your return policy, it seemsas if your company doesn't stand behind your products. We completely stand behind our products and we promises our bed frames and bed rails will be as described on our website. Unfornately, we cannot promise that one of our products will work for or with with your specific headboard, bed, etc.