The top-rated Kingsdown mattress on Viewpoints is the Kingsdown Pillow Top mattress. Among the best mattresses on Viewpoints, this pillow top mattress has some quirks. Some Kingsdown mattress reviews report great support. Some Kingsdown mattress customers woke up sore. Want the bottom line on this pillow top mattress? We’ve got the top two things you need to know about this Kingsdown mattress. Mattress quality changes over time Since many reviewers love or hate with their Kingsdown mattresses, it is difficult to come to a consensus about its quality. One thing many reviewers agree on is that, over time, the Kingsdown Pillow Top Mattress loses its shape. This change in support came as a shock to reviewers who spent about $3000 on their queen sized Kingsdown mattresses. “During the first 6 months I thought it was incredibly comfortable. Two years into it, and my girlfriend and I are switching sides night after night basically trading on who gets a good night’s sleep.
At this point though, neither of us does. I can now feel every spring in the bed. My girlfriend and I continue to wake up several times during the night with shoulder cramps, back aches, and numb appendages.” - NaujaOda, Reviewer since 2010 “I wanted this mattress for 6 years. My back, neck and arthritis problems got so bad. I thought it would help me so we took every last cent for this mattress. At first, I loved it but it had not helped any problems. After now a year and half every time I lay on my sides my shoulder will be hurting severely [after] laying in bed.” - LisaPriceSpainhour, Reviewer since 2011 “We purchased a king sized, Kingsdown pillow top mattress. When we first got it, the bed was very comfortable and we had hoped it would stay that way for a long time. While the bed is still reasonably comfortable, the pillow top has become flattened and our bed now has two rather significant gullies, where each of us usually sleeps.” - sifudonna, Reviewer since 2009
Whether reviewers love it or hate it, they agree that this mattress is very soft. “After trying every mattress at the store, my husband and I decided on the Kingsdown Pillow top. It was softer than we had thought we would like, but it was just amazing. I’ve been sleeping better than ever before and any time I sleep away from home, I’m disappointed and can’t wait to get back to my own bed!” - superbug81, Reviewer since 2010 “At first, I loved my mattress. And I still do. It is so incredibly soft and soothing. It is like laying on a cloud. As long as I sleep on my back or side. Over the past year or so, if I sleep on my stomach, I end up with horrible back pain. It is certainly worth the expense, but I’ve found that over the years, a pillow-top mattress may not suit those of us with back troubles to begin with.” - shaunna1123, Reviewer since 2010 Sweet dreams not guaranteed The Kingsdown Pillow Top Mattress has very mixed reviews. Besides its hefty price tag, there’s not much Kingsdown bed owners agree upon.
When it comes to a big investment like a bed, it’s better to stick to tried and true high-rated mattresses. Thankfully, if you’re looking for a supportive mattress, there are plenty of reliable (and less expensive) options. Try the mattresses made by the Original Mattress Factory or one of the highly-rated Sleep Number bed mattresses. > Kingsdown Mattress Reviews Kingsdown Innerspring Mattress Review, Ratings and Comparison Based on 154 Actual Consumer Experiences THE GOOD: A diagnostic system is available online and at select retailers that creates a personal profile to help you select a proper mattress. Several Kingsdown models have advanced features, high coil count, and luxurious, conforming materials. THE BAD: At least 20% of owners report sagging and or the development of body impressions occurring within three years of ownership (a rate similar to that of innerspring beds in general). Some models are pricey and heavy. Customer service is no better than fair.
THE COMPETITION: Kingsdown's main competitors are Sealy, Stearns & Foster, Simmons and Serta. See how Kingsdown compares to these and others in the innerspring mattress reviews – summary and the mattress THE COMPANY: Like most of its main competition, Kingsdown (headquartered in Mebane, North Carolina) was founded over a century ago. In addition to innerspring mattresses (Passions, Tradition, Haute Couture, Sleep To Live, Diamond Royale), the company sells foam-based mattresses (Sleep Haven, Miro). ) and Sit n' Sleep. In several markets, Kingsdown mattresses may be difficult to locate. The ratings – based on owner experience data collected using an unbiased, accurate methodology – show how Kingsdown beds overall compare to the average mattress. Kingsdown innerspring mattresses have 64% owner satisfaction overall. Kingsdown's below-average satisfaction is due mostly to the fact that 20%+ of owners report sagging / body impressions occurring within the first 3 years – a rate similar to that of innerspring beds overall.
Thick pillow-top models tend to be most troublesome. Two-sided Kingsdown models, however, likely have at least average durability / longevity. $400-$4000+ depending on size and model not including a foundation. The average Kingsdown queen costs around $2000. When the mattress is new, consumers generally report that their Kingsdown has strong comfort and pain-relief potential. But within the first three years, at least 15% of owners report pain, including back pain, due to sagging / loss of support. (See mattresses and pain.) Most models have an average to above average coil count which tends to be helpful for support. Support for sleeping or sitting near the far edge of the mattress appears to be at least average for most models. at least two inches of memory foam and or latex tend to rate above average on this issue. Consumers tend to report the availability of firm and soft models, but limited middle firmness model options. Models with individually wrapped coils offer above average effectiveness in isolating a person's movement so that another person is not disturbed.
Models with open coils do not perform as well. About 6% of owners report off gassing which is a chemical-like odor a mattress can give off when it is new often due mainly to its foam content. (See mattress off gassing for general analysis.) About 5% of owners report that their bed sleeps hot enough to be uncomfortable. Soft models with at least two inches of memory foam likely have the greatest potential to sleep hot. (See mattress heat retention for general analysis.) Most owners of innerspring mattresses give their bed a positive evaluation on this issue. (See mattresses and sex for analysis). The mattresses can make noise under certain conditions, but the problem is not common. Some models have a two-sided design which can be flipped and rotated to extend mattress life. But most Kingsdown models have a no-flip design requiring only rotation 1-3 times per year. Easy to lift, handle, move Models over 12-inches thick especially can be heavy and therefore difficult to move, handle and maneuver.
The ratings below – based on consumer experiences and the evaluation of Sleep Like The Dead – show how Kingsdown compares to the average mattress manufacturer. Depending on the model, Kingsdown beds come with a 10-20 year warranty. For a company of its size, Kingsdown has a fairly high number of Better Business Bureau complaints regarding warranty issues. The company appears to perform about average in regard to customer service and similar to its main competitors. Materials and in some cases layer thickness are provided but details such as foam density are often not. Marketing claims are essentially factual but can contain hyperbole. The company started in 1904. Kingsdown has a stable "A+" rating with the Better Business Bureau. (Learn more about BBB ratings and what they mean.) Number of BBB complaints 51 complaints have been filed against the company in the past 3 years, almost all of which are warranty related. This number is somewhat above average for a mattress company of Kingsdown's size.
SLTD (Sleep Like The Dead) company rating of "B-" for Kingsdown is determined by averaging the above company ratings. Kingsdown innerspring mattresses overall have 64% owner satisfaction. This rate is about average compared to all innerspring mattresses (63%) and below the average of all mattresses (72%). About our unbiased Kingsdown mattress review and research Ratings are based on 150+ consumer reviews of various current or similar discontinued Kingsdown innerspring models. The data was collected using an unbiased, accurate methodology. – At least 20% of Kingsdown innerspring bed owners report significant sagging of the mattress occurring within three years of ownership, a rate similar to that of most other innerspring mattress brands. – Sagging causes at least some discomfort and pain, including back pain, for 15 percent or more of Kingsdown owners. – Heat retention and off gassing are not significant problems for most Kingsdown owners. – Models with individually wrapped coils offer above average motion isolation while models with open coils do not perform as well.