When will I receive my order? Deliveries time vary depending on your location and the product ordered. Most orders are delivered within 7-12 working days in major capital cities and slightly surrounding area's. Deliveries occur between Monday to Saturday in metro Melbourne & Sydney during standard business hours, excluding public holidays. Saturday deliveries will require prior arrangement so please call 1300 112 337 for all Saturday delivery requests. For all other areas, deliveries will occur between Monday to Friday during standard business hours, excluding public holidays. How much will delivery cost? Delivery is FREE in Sydney and Melbourne Metro (*excluding soft furnishings such as pillows and sheets) Delivery of Mattresses is also FREE in Sydney, Melbourne, Brisbane, Adelaide & Perth when you use coupon code FREEMATT at checkout. Delivery fee's for all other area's is calculated at the checkout by entering your postcode in the 'Estimate Delivery' box located on the Cart page.
Premium delivery services are available in Sydney & Melbourne Metro. For an additional fee of $49, our Sydney & Melbourne delivery team will place your order in any room you choose, assemble your mattress and base and remove and dispose of any packaging. We encourage you to consider our premium delivery service options if your home contains several stairs, a lift, or any other delivery challenges. Please call 1300 112 337 for a quote on premium delivery service options. Do I need to be home for delivery? Ideally, you or a nominated person should be present to sign and take charge of the goods delivered. If you're not home when delivery occurs, the driver will leave a courtesy note and number so that you can arrange for the re-delivery of your order with ease. You may also elect to have your order left unattended at the entry to your home by issuing an 'Authority to Leave' notice. You can do this by phoning 1300 112 337, emailing us or typing, 'Authority to Leave' in the comments section during checkout.
It is important to note that BedsOnline and our third party couriers cannot be held liable for any loss, theft or damage that may occur to your order if left unattended. If you anticipate any issues regarding delivery, please contact us prior to placing your order to discuss your available options or leave a note in the comments fields during checkout so that we may call you to discuss. Will I receive advance notice before delivery?You will receive a phone call or an email with your tracking details once your order is ready to be delivered. We rely on several couriers to deliver our products Australia wide, some couriers prefer to arrange delivery with you by phone, others prefer to notify you by email. Can you remove my old mattress? Yes, we offer a mattress removal service in Melbourne & Sydney metro areas only. For an additional fee of $50 per item our delivery team will remove and dispose of your old mattress. For example, disposing of a queen mattress will cost $50 and the removal of a queen mattress and base will cost $100.Please note that this service is limited to Mattresses, ensembles and packing and does not extend to furniture items such as Timber or metal bed frames, sofa’s, bedside tables and other household furnishings.
Can you deliver my bed frame or furniture already assembled?Assembled bed frames cannot fit through the space provided by doors and shipping assembled furniture across Australia would make delivery costs prohibitively expensive. Most but not all items require some simple assembly, so please check the product description or call 1300 112 337 if you're not sure. Can I pick up my goods? Your order can be collected from either our Sliverwater warehouse located in Sydney or our Noble park warehouse located in Melbourne. You will be contacted via email or SMS within 1-12 business days when your order it is ready for collection. Please present your driver’s licence and the credit card used to make the purchase to collect the goods ordered. 2/450 Princes Highway, Noble Park VIC 3174 Tel: (03) 9020 8685 162 Silverwater Road, Silverwater NSW, 2128 Tel: (02) 9426 3904 What is Sleep iD? Sleep iD is the result of extensive research between King Koil and the ICA.
We have analyzed hundreds of people of all body types with varying sleep habits to learn which mattress construction properly supports different profiles of sleepers. You should try it! We understand finding the right comfort surface is a personal preference and may vary amongTo achieve the right feel for you, we suggest you determine your needed support through Sleep iD and rest test mattresses at your nearest King Koil dealer. Extended Life 200 Firm > King Koil Mattress Reviews King Koil Innerspring Mattress Review, Ratings & Comparisons Based on 82 Actual Consumer Experiences What You Need To Know THE GOOD: Limited heat trap and initial odor / off gassing potential • some models highly affordable • "B" SLTD company rating. THE BAD: Durability / longevity below average like innerspring beds in general • limited availability in western half of U.S. THE COMPANY: King Koil (founded in 1898 and headquartered in Willowbrook, IL) manufactures mostly low- and mid-priced innerspring mattresses including Laura Ashley, iMattress, World Luxury and Extended Life.
THE COMPETITION: See how King Koil compares to competitors including Serta, Sealy and Simmons in the innerspring bed reviews – summary and the mattress comparison. THE RETAILERS: There are many King Koil (and Laura Ashley) retailers on the East Coast, somewhat fewer in the Midwest, and fewest on the West Coast. Main retailers include Sleepy's and Art Van Furniture. About Our Unbiased King Koil Mattress Research The ratings below are based on 80+ King Koil / Laura Ashley innerspring mattress owner experiences for various models. Learn more about our unbiased mattress research methodology and sources. King Koil Mattress Ratings The ratings below show how King Koil mattresses overall compare to the average mattress. King Koil innerspring mattresses overall (including Laura Ashley) have 65% owner satisfaction. Like innerspring mattresses overall, King Koil's lifespan is below average compared to non-innerspring mattresses. Owner experience data suggests King Koil beds will sag to an extent that undermines comfort / support within three years for 20%+ of owners.
The Extended Life model, however, likely performs at least average on this issue. $350-$2,800 depending on size and model with the average queen estimated to cost about $1,200, not including a foundation Models with memory foam tend to perform best. See mattresses and pain relief for general analysis. Most models appear to be between medium-firm and soft. A mattress has motion isolation if it absorbs movement from one sleeper so that another is not disturbed. King Koil motion isolation can vary from poor to good depending on the model. Those with independently encased (pocket) coils tend to perform best. Easy to move on Soft models and or those with at least two inches of memory foam tend to provide at least some resistance to body movement. No initial odor / off gassing Initial odor from King Koil mattresses tends to not be a significant problem. (See mattress off gassing for general analysis.) Less than 5% of owners report a significant heat retention issue.
(See mattress heat retention for general analysis.) While most models perform average in regard being suited for heavy people, the Extended Life model likely performs above average for people over 240 pounds. See mattresses and sex for general analysis. Models that use a coil system other than independently encased (pocket) coils have potential to squeak and creak. Most models are no-flip. At least 15% of owners report having to regularly rotate their mattress (head to foot) to combat sagging and body impression development. King Koil Company Ratings The ratings below – based on consumer experiences and the evaluation of Sleep Like The Dead – show how King Koil compares to the average mattress manufacturer. Warranty coverage often ranges 10 to 25 years depending on model. See mattress warranties: what you should know. Customer service quality is questioned by at least 12% of owners. Thickness of the various layers as well as details on the makeup of the materials may not be available.
This lack of information can hinder informed decision making and comparison shopping. Claims made by the company about its products tend to be factual with limited hyperbole. King Koil has a stable "A+" Better Business Bureau rating and appears to have a total of fewer than 17 complaints filed against it and its U.S. licensees in the past three years which is somewhat better than average for a mattress company of its size. SLTD (Sleep Like The Dead) company rating of "B" for King Koil is determined by averaging the above company ratings. King Koil's rating is superior to that of other major mattress manufacturers. King Koil innerspring mattresses overall have 65% owner satisfaction. This rate is about average compared to all innerspring mattresses (63%) but below the average of all mattresses (72%). – As is true for innerspring mattresses in general, at least 20% of King Koil owners report that their mattress sagged and lost support within three years of regular use.