Replacement Parts: Pools or Spas | Return Policy (Purchase Orders Only) or over the phone with one of our Consumer Service Agents at (800) 234-6839 has a 30 day return policy from the date of delivery with the following conditions being met. Merchandise must be received at our warehouse within 30 days from when it was delivered to you. Merchandise must be received in its original packaging and in resalable condition. Consumer is responsible for sending the merchandise back at their cost. Shipping cost for merchandise returned that meets all reimbursement criteria is not refundable under any circumstances. Credit to the original credit card used for the purchase will be issued upon us receiving merchandise and all conditions have been met. Intex Recreation Corp Attn: Consumer Service Dept. 1665 Hughes Way Long Beach, CA 90810 For any questions, please call Intex Consumer Service at (800) 234-6839 If a defective / incorrect product was received, please call Intex prior to proceeding returning the product.
The issue must be reported to Intex within 15 days from the date the product was received.Excellent Lifespan & Decent Comfort (for an air mattress)It's an air mattress for $15...it's not meant to be a replacement for your Sleep Number bed for crying out loudSometimes you DON'T get what you paid for!Excellant bed for an incredible priceWorth every penny! Great for larger adults, too!This was a great air mattress until it started fall apart from the ... Best air matress on a budget.Turned into my nightly mattress. If my airbed has a leak, how can I find it and patch it? First, make sure that the airbed is leaking. Stretching is a natural characteristic of new vinyl and the first few times you use the mattress, some stretching will occur suggesting that the mattress is losing air. It is simply stretching under your body weight and this is normal for the first few uses. To check the mattress for leaks, first make sure the valves are secure, replace it if necessary. You can also put liquid soap and water in a squirt bottle and spray on seams.
If there is a leak it will bubble. (Laundry detergent and dishwasher detergent will not work; they do not have the "bubbling" effect) After you find the leak, clean and dry the leaking area, remove the flocking with fine sand paper or an emery board, then apply the repair patch that comes with your airbed. Alternatively, you may purchase an Intex repair kit (#59632) for additional patches. Does the INTEX airbed come with a warranty? How can I differentiate the valves? A Built-in Pump is a pump that is mounted inside of the airbed with the panel portion showing. A 3-in-1 (part# 10650) Valve has two "clips" on either side of the Valve Cap that allows for easy removal. A 2-in-1 (part #10651) Valve does not have "clips" and instead consists simply of a screw-on cap, and a plug that fits on top, and in the center of the cap itself. The Exhaust Valve Cap (part# 10043) and Plug (part# 10044) consists of a rubber stopper plug that is inserted first, while the screw-on cap is placed on top of the plug.
The Double-Valve is a vinyl valve stem that is attached to the mattress and is reminiscent of a beach ball valve. What pump should I use with my airbed? What type of valve does my airbed have? Since my airbed has flocking, how can I use the repair patch - it won't adhere to the flocking? The repair patch is designed for vinyl surfaces only. However, fine sandpaper, or an emery board can be used to gently rub away the flocking. When that is complete, clean the area with nail polish removal solution so the repair patch will adhere to the bed. How to repair the airbed What is the approximate weight capacity of INTEX airbeds? Can I use normal sheets for my INTEX airbed? How can I inflate an airbed with 2-in-1 or 3-in-1 valve? Please refer to the Manual comes with your airbed or visit the following link for the video instruction. What is your suggestion on pump maintenance? How are the airbeds constructed? Can I use an airbed on my existing bedspring?
Why won't my Quick-Fill Rechargeable Pump work? I turn it on and nothing happens. I misplaced the transformer to my Quick-Fill Pump. Which transformer do I purchase to replace it? Will the Quick-Fill Rechargeable Pump inflate my airbed? Can I wash my airbed? Can I use other brand's pump for inflating the airbeds? Why doesn't the product measure out to the size stated on the box? INTEX airbeds state the approximate inflated size; Make sure the airbed is inflated before it is measured. Make sure to incorporate the bulge on whichever side you are measuring. All sizes are approximate which will be affected by the pressure, temperature and etc. You may get a measurement different than what is stated on the packaging due to the above.How to measure the size of airbed Can I use other brand's pump for inflating the airbeds? uses several different shipping methods to best serve our Members. More than one shipping method is available for certain items. Please be aware that not all shipping methods are available for all items.* By clicking on the "Change" button in the "Shipping Methods" section of the "Final Order Review" page, you will be able to see a list of available shipping options.
If a certain shipping method is not displayed, we regret that it is not available for that item. * Shipping information is always approximate and may be based on information given to us by manufacturers and vendors. Orders placed via these shipping options are not guaranteed to be delivered within a certain time frame. Standard Ground is generally the least expensive option. Standard Ground: Standard Ground includes delivery via U.S. Priority Mail®, United States Postal Service®, UPS® Ground and FedEx® Ground. Expedited Ground: Items upgraded to Expedited Ground will ship via UPS®, FedEx® Ground or a similar carrier. Expedited Ground is not available for all items. 2nd Day Air: Items upgraded to 2nd Day Air will ship via UPS®, FedEx® Ground or a similar carrier. 2nd Day Air is not available for all items. Overnight: Items upgraded to Overnight will ship via UPS®, FedEx® Ground or a similar carrier. Overnight shipping is not available for all items.
Priority Overnight: Items upgraded to Priority Overnight will ship via UPS®, FedEx Ground® or a similar carrier. Priority Overnight is not available for all items. BJ's selects the highest quality Merchandise for our Members and stands behind the products we sell. If you are not completely satisfied with your purchase, you are entitled to a refund or exchange subject to the following guidelines. Please return your product to the nearest BJ's Club location or by following the instructions here. Proper Conditions for Return and Credit Returned merchandise must be in new condition with its original packing and accessories intact. Items purchased over 1 year ago will not be considered in new condition. If you are returning a product please check to make sure your return meets the following conditions: Computers and electronics are returnable within 90 days of the shipping date CDs, DVDs, computer software and video games must be unopened We regret that BJ’s cannot cover the cost of shipping for products returned due to buyer’s remorse.
Items with gas, oil or fuel added Opened CDs, DVDs, computer software and video games Products under a manufacturer’s warranty which have service center only restrictions and are not operating properly must be repaired according to the procedures/repair centers specified in the User Manual, and may not be returned to BJ’s. Click here for a list of categories *Bulk online sales are final and cannot be returned; by clicking here, or contact your BJ’s business partner with questions. If you have ordered one of these non-returnable items, please inspect the item carefully and if possible, refuse delivery of incorrect or damaged products. Once the item has been accepted it will be deemed to be the correct item and in good working condition. Any issues that arise after the item is signed for must be resolved through the manufacturer’s warranty. Returning an Item Online 's return policy before initiating a return. You may return your item at any BJ's Club location or by following the instructions below.
Select “Order Status” from the top navigation of any page. If you placed your order while signed in to your online account, please sign in to your account using your username and password. If you placed your order while shopping as a guest, please enter your order number, recipient's email address, and the ship-to ZIP code, then click “Continue.” Your order information should now be displayed. Please review it and click the “Return”" link next to the item you would like to return. Select from the dropdown list the reason that most closely corresponds to your reason for returning the item, the package condition, and any comments you would like to make. Your return authorization request has now been made and you will receive an email within 3-5 business days (often sooner), with complete return instructions. If you do not receive an email with complete return instructions within 3-5 business days, please contact us at 866-4BJS-WEB (866-425-7932). BJ’s Member Care Representatives are available Monday - Friday, 9AM - 7PM E.T., Saturday, 9AM - 6PM E.T. and Sunday, Noon - 6PM E.T.
PLEASE NOTE: you will not be allowed to initiate a return beyond 30 days from your date of shipping. After 30 days, please contact member care for return instructions. If a signature is required please inspect your package carefully before signing for it. If after accepting the package you determine that there are damaged or defective parts, please contact the manufacturer for replacement parts. For further assistance, contact BJ’s Member Care. Do not discard the boxes or packing materials, as they may be needed to ship the item back. If you receive an incorrect product, please review your order information to be certain that there were no errors in the order process. If you determine that you received an item you did not order, please return your product to the nearest BJ’s Club location or initiate a return online (see “Returning an Item” above for instructions). If you refuse your delivery without inspection, miss your delivery appointment(s) or return a non-defective or undamaged product, you will incur original shipping charges along with actual return shipping fees.