HMA

16:32 edit: We have had a few queries as to our logging policies. We only log the time you connect and disconnect from our service, we do not log in any shape or form your actual internet traffic.

21:05 edit: Why do we log the above^ information? Being able to locate abusive users is imperative for the survival of operating a VPN service, if you can not take action to prevent abuse you risk losing server contracts with the underlying upstream providers that empower your network. Common abuse can be anything from spam to fraud, and more serious cases involve terrorism and child porn. The main type of logging is session logging – this is simply logging when a customer connects and disconnects from the server, this identifies who was connected to X IP address at X time, this is what we do and all we do. Some providers choose not to do session logging and instead try to locate the abusive customer by using the intelligence from the complaint, for example if someone hacks XYZ.com they may monitor traffic to XYZ.com and log which customers have a connection to this website. Ask yourself this: if a provider claims not to do any form of logging, but is able to locate abusive customers, how are they able to do this without any form of logging?

22:01 edit: We are a UK based LTD company and only comply with UK law, if a request for information is sent to us from overseas, we will not accept this request unless it is sent through the appropriate UK channels and a UK judge warrants a court order or a court summons that forces us to provide this information. We are not intimidated by the US government as some are claiming, we are simply complying with our countries legal system to avoid being potentially shut down and prosecuted ourselves.