Herman Miller office chairs are built to last, even if that means that occasionally, they outlast some of their parts. That's why we've made it easy for you to find and install Herman Miller replacement parts for your chair, including casters for most Herman Miller office chairs and replacement armpads specifically for classic Aeron Chairs and Stools. You'll also find two unique back support options that can enhance the ergonomic benefits of your classic Aeron Chair. 3D Models / Revit See how this product can contribute to your environmental goals. What's In It For You Product StoryCaper Stacking Chairs are lightweight—the armless version with molded seat weighs just 9.5 pounds—and portable, so they can go wherever you need casual, short-term seating. For space-efficient storage when they’re not in use, Caper Stacking Chairs can stack six-high on the floor or 15-high on the Caper Cart, where they can be moved conveniently as a group. With optional ganging connectors, they make a tidy presentation space.
PerformanceCaper’s polypropylene seat and back are contoured for comfort, flexible for give, and colorful enough to brighten up any room. Holes in the material allow your body to breathe, so moisture and heat dissipate, so you remain cool. An optional FLEXNET seat uses advanced suspension materials to minimize pressure points, which keeps you comfortable as you sit. Jeff Weber designed the Caper family of seating to accommodate a diversity of people, and, just as important, the variety of spaces where they use them and tasks that they do. As stylish as they are versatile, Caper chairs and stools are available in a palette of fresh, lively colors. Sophisticated neutrals complement, while vibrant primary colors bring energy. The Caper family of agile, stylish seating includes multipurpose chairs and stools, stacking chairs and stools, as well as the Caper Stacking Chair with Tablet Arm. Mix and match chairs and stools to add practical function and a pop of color to any space.
Caper chairs and stools were designed by Jeff Weber of Studio Weber + Associates. His goal, and ours, was to create comfortable, mobile seating that’s also affordable. “Too much good design seems expensive,” Weber says, “I wanted to break that cliché.” Weber believes that design is "the connective tissue" between people and the environment, and that the quality of that design—whether of a building or a chair—has a profound effect on quality of life. Caper seating, he says, achieves its high level of performance and comfort by "using standard materials in novel ways."Chances are you’re familiar with the Herman Miller Aeron chair. It’s the most iconic and popular ergonomic office chair on the market today. Aeron’s durability and dependability, as well as its price point and demand, have created a thriving resale market. In this article, we’ll provide tips and advice on how to go about deciding whether a new or used Aeron chair is right for you. We’ll also provide other important information like how to distinguish a reseller from an authorized retailer.
The Herman Miller Aeron chair is a high-quality piece of furniture that is built to last. One of the biggest reasons people often look for used Aeron chairs is because of the price. With a used Aeron chair you have the potential to save hundreds of dollars. However, no matter how well built a product is, eventually things can and do break. It’s important to weigh a number of factors when deciding whether you want to purchase a used Aeron verse a new one, the biggest one being the chairs age. When you purchase a new Aeron chair, it comes directly from the manufacturer and has never been owned or used. However, when you purchase a used or refurbished Aeron you get no guarantee of how old that chair actually is, nor how well or poorly it was taken care of by its previous owner. It’s not uncommon to see 8 to 12+-year-old chairs (even as high as 20 years) on the resale market. That increases the likelihood that something will go wrong with the chair and that your recently purchased Aeron will require a repair or warranty claim.
TIP: How To Determine The Age Of An Aeron Chair? If you want to know how old your chair is, look at the bottom of the chair. Underneath the seat of a new authentic Aeron chair, there is a sticker that will list the manufactured date as well as other specific information needed to warranty your chair. On used chairs, that sticker is sometimes removed to hide the chairs age. TIP: What’s The Difference Between Used and Refurbished? Sometimes sellers refer to used chairs to as refurbished. A refurbished chair is still a used chair. It just means that it has undergone inspection and that anything broken has been fixed or replaced and the appearance of the chair has been cleaned up. When purchasing an Aeron chair. Make sure you’re buying from a reputable seller. Retailers that carry the “Authorized” or “Official” Herman Miller Retailer title have been vetted by Herman Miller and approved to sell new factory-direct Aeron chairs. If a business is not an authorized retailer, then it is a reseller.
This means the product is either used or a reproduction and not manufactured by Herman Miller. Some authorized retailers do sell used Aeron chairs through their outlet or clearance stores. While these chairs do not have a Herman Miller warranty, as an official reseller they do use new original parts direct from the manufacturer to refurbish their chairs. These chairs are referred to as Certified Pre-Owned Aeron Chairs. Certified pre-owned chairs go through a 29-point inspection and refurbish process. This ensures higher quality used chairs then unauthorized resellers might offers. CAUTION: If you’re considering a seller that isn’t authorized or official, be mindful that it won’t come directly from Herman Miller and isn’t guaranteed to be genuine or use all genuine Herman Miller parts. Unauthorized resellers might even avoid listing the fact that their chairs are used. So you might think you’re getting a new Aeron chair when in fact you’re getting a used chair.
TIP: How To Know If Your Seller is Authorized aka Official? Look for the Authorized or Official “Herman Miller Retailer” badge. You can also look at Herman Miller’s website where they list their authorized retailers. When considering a used Classic Aeron chair versus a new chair consider the kind of warranty backing it. Not all warranties are created equal. Buying new from an authorized retailer guarantees you have a full manufacturer backed 12-year warranty. If your Aeron needs repair at any time in the next 12 years any authorized repair center will ship and service the chair at no cost to you. When you purchase a used Aeron chair a reseller may offer their own warranty from 0 to 12 years. Warranties vary from reseller to reseller but none are recognized by the manufacturer and servicing is dependent upon the reseller honoring it. Because a used Aeron chair’s warranty is serviced by the reseller it’s a good idea to make sure you trust the reseller.
A used Aeron is already an older chair which makes the chance of a part breaking more likely. We recommend reviewing reseller warranties in detail and see if you can find reviews from other customers that had their chairs repaired and warranties honored. Price depends largely on your choice of configuration options. A good office chair should be considered a long-term investment — like a home appliance or a car. Aeron is guaranteed to last 12-years but often people keep them much longer. While used Aeron chairs can be more affordable you also assume more risk in that purchase. Often retailers and resellers will list the lowest configuration price. This is often a configuration without arms or many of the ergonomic adjustments most of us want on the chair. Just be mindful when trying to price shop that you’re matching the right configurations and pricing together. Some unauthorized resellers will mix and match old chair parts to assemble a full Aeron. They’ll even spray paint the frame to hide wear and tear.
We call these Frankenstein chairs. The safest way to avoid them is buying a new chair from an authorized (aka official) retailer. However, if a used chair is still your best option, make sure you shop around for the best reseller. We recommend you consider going with Certified Pre-Owned Aeron Chairs from an authorized retailer to ensure you’re getting a chair with genuine parts that have been reviewed by certified technicians. Regardless of whether a new or used Herman Miller Aeron or Classic Aeron is right for you, investing in a supportive ergonomic office chair is a great decision with lifelong health benefits. Office Designs has been an Authorized Herman Miller Retailer for over 20 years and is a trusted source for premium office seating and office furniture. With over 150,000 Aeron chairs sold we are the largest online retailer and an Authorized Herman Miller Warranty Service Center. and Certified-PreOwned Classic Aeron Chairs at our Outlet Store. If you have any further questions about Aeron you can speak with a Product Specialist at 888.498.7133.