Troubleshoot problems with your Genie garage door opener or accessories. FAQs: Troubleshooting Genie garage door opener products Troubleshoot any problems you may be having with your Genie garage door opener, including lights blinking, door reversing, remote issues and more. Why is the Safe-T-Beam light blinking? Why does my Genie garage door reverse/open when I try closing it? Why does the Genie opener run without moving the door? Why won’t my Genie remote control work? I recently installed some LED light bulbs on my opener and noticed I lost a little range on my remote transmitter about the same time. Are the two items related? Safe-T-Beam is a government-required safety feature that must be installed in order for your Genie garage door opener to work. A flashing Safe-T-Beam LED indicator means a malfunction has occurred. First, be sure that the lenses are clean, and check for any possible obstructions or loose wires. Also, make sure that lenses are mounted five to six inches from the floor on either side of the garage-door opening and that lenses are aligned facing one another.
If the LED indicator continues to flash, see your owner's manual for a list of possible causes and additional troubleshooting. The likely culprit is an obstruction in the path of the garage door. Check for and clear any obstructions in its way. If the problem persists, check to see if the red Safe-T-Beam LED indicator is blinking. If it is, be sure that the lenses are mounted five to six inches from the floor on either side of the garage-door opening. If the Safe-T-Beam® lenses appear to be installed properly and aligned facing one another, refer to the troubleshooting section of your owner’s manual for additional causes and solutions. Your garage door may be disconnected from the opener. Check that the emergency-release cord has not been pulled. If this is the reason, you will need to reengage the carriage. The method to reengage the carriage depends on the model of garage door opener you own. See your owner's manual for more details. Be sure that the remote has been properly programmed and that fresh batteries have been installed.
If you are still having trouble, refer to your owner's manual, or contact Customer Service. With the obsolescence of the basic incandescent light bulb, it has come to Genie's attention that there are certain brands or types of LED bulbs that can cause interference with the radio signals. These LED bulbs can have an effect on the operation of nearby devices, such as affecting the transmitter range for remote operation of a garage door opener. To solve the issue, Genie has developed its own LED light bulb, designed specifically for almost any brand of garage door opener. It either eliminates or greatly reduces the issue of weakened remote signal to your opener that common LED bulbs can cause. It also has the added advantage of being shatter & vibration resistant. Learn more about the Genie LED Light Bulb for Garage Door Openers, including where to buy. For expert advice, contact your local Genie Professional Dealer. Compatible with Genie garage door openers Door reverses automatically when an object passes through
Use the Genie Safe-T-Beam Replacement Kit to change a broken or faulty safety beam part in your Genie garage door system. The mounting brackets are included for your installation convenience. Works with all Genie openers that utilize safety beams Places an invisible infrared beam across the door opening; door reverses automatically when an object passes through the LED light beam Diagnostic lights to help ensure proper operation Mounting brackets, hardware included Detailed, illustrated installation instructions included Call Genie customer care 1-800-354-3643 for assistance Garage Door Part/Accessory Type: I have an "Intellicode Medallion Series" door opener from late 90's with broken sensor, will these work? The box states it will work with any Genie door opener that originally came with sensors. I have a very old 90's era Genie with the square type sensor and this worked great. One sensor is on and is green. The other sensor is off no light on at all.
Check the connection on that one and make sure the wire is not bad You can also unplug opener and wait 30 seconds And plug back in to reset it Will sensors work on Linear Model LDO33? Hi, JayC: Unfortunately, we're unable to advise on product alignment with other brands' openers How do you replace the old sensors with new sensors . Using the old wiring . The instructions are not clear My old sensors were identical to the new ones, so I was able to use the already installed brackets and old wiring. Just unscrew the old wires and pull the old sensor out of the bracket. Then pop the new sensor in the bracket and screw the wires on. Just make sure the green and red LED colors match the originals. My red beam is dead do I need to purchace the green beam too They only come as a set, 1 red 1 green I have Pro-9800 opener without sensors, will this sensor kit work for this model? No you cannot install safety sensors on this model.The Genie safety beams will work as replacements for all Genie opener beams except on model 2040.
If you have any additional questions, please call us at 1-800-35-GENIE, during our business hours: Mon. – Fri., 8 a.m. – 7 p.m. and Sat., 9 a.m. – 5 p.m. (all times CDT). Will this kit work for a genie 1/2 HP screw drive model #SD9500 I have a 9501 and worked well You can call Genie to verify your model will work with this replacement Safe-T-Beam Replacement Kit Questions - page 2 Safe-T-Beam Replacement Kit Reviews - page 2 Used & new (21) from $18.50 Ships from and sold by Preferred Doors LLC. Selection for all your garage and tool needs; from storage, power and hand tools and more. Genie 37220R Replacement Safety Beams Universal Garage Door 35265B WIRE 2 Conductor The Genie Replacement Safety Beams replace most Genie infra-red photo cell systems. These are the newest and most advanced sensors Genie now makes, replacing all previous sensors except the first generation ISR-3 wire connection beams. These will not work with openers not originally equipped with infra-red sensors.
The GSTB-BX beams have screw terminal connections and come with mounting brackets and complete mounting and wiring instructions.;;These sensors have screw terminals instead of plug-in or push-in connections for the sensor wires. The pig-tail sensor plug is not needed to connect these sensors to the sensor wires. 8.5 x 2.7 x 1.7 inches 1 Nonstandard Battery batteries required. 4.7 out of 5 stars #23,592 in Home Improvements (See top 100) #41 in Home Improvement > Building Supplies > Building Materials > Doors > Garage Doors, Openers & Parts > Hardware #5,009 in Home Improvement > Hardware 8.8 ounces (View shipping rates and policies) Item can be shipped within U.S. 5 star85%4 star11%3 star0%2 star2%1 star2%See all verified purchase reviewsTop Customer ReviewsEasy reset may solve problemWork as intended seller delivered fast, easy install and product works perfectly with my Genie garage door from 1997Good priceExcellentGreat sensor, be careful from whom you purchaseSimple to installWorks great.