Whether you are in the market for a new garage door or opener installation, replacement or repair we’ve got it covered. We service and repair all brands of doors and openers. Give us a call and we will answer any questions you have right over the phone. We believe in informing our customers. If you don’t need to replace it we’ll gladly tell you. Our philosphy is simple: honesty, quality and fairness. That’s what the Hickory area’s oldest family-owned & operated door business has always lived by. Give us a call today! Here’s a question that we encounter fairly often in our industry – particularly when people are pricing a new garage door opener. People often wonder, “why should I pay $100 to $150 more for a ‘professional’ model garage door opener when the home improvement store carries the same thing?” It’s not the same thing. Here’s the reason’s why: 1) The brands you purchase at the “big box stores” are usually manufactured by the same companies that make higher-end professional grade openers, but the store-bought models are cheaper for a reason.
They are built using cheaper or “more economical” parts to keep the price down. This means some parts which are made of metal on professional models will be made of plastic on the box store models. It also means other issues. For example, chain driven openers will usually involve the use of half chain and half cable on a box store model versus a completely solid chain on a professional model. 2) Your rail system will be weaker. Our LiftMaster professional model openers use a solid steel full-length opener rail. Home improvement store models, even those made by LiftMaster (Chamberlain), do not. The rail systems for the store-bought models come in pieces so that they fit neatly into a single box for easy shipping and customer purchase. This means they must be assembled and are inherently weaker due to all of the joints on the rail. This becomes evident when the opener is in use as you can see the flexing of the pieced rail. This can sometimes cause problems, especially with larger doors.
3) Professionally installed openers come not only with the manufacturer’s warranty but also with our company warranty. As with any product we install, we give you a one-year warranty that covers not only any product defects or problems that may occur but also any labor and parts costs associated with fixing the problem. In a nutshell, you get a lot more for your money. Most people don’t realize that if you plan on purchasing a box store model and then having someone install it for you, you will usually end up paying nearly the same price as a professional grade, professionally installed product. The differences being a) it isn’t professional grade and b) you won’t have the added security of the company warranty. It’s the age-old saying of “you get what you pay for.” Give us a call today and we’ll be happy to answer any questions you may have about your next opener – even if you don’t buy from us! This is a question we receive very often, and here’s an honest answer:
If your door uses extension springs (they stretch down alongside the track as the door closes), you are usually better off replacing both springs. Replacing one spring will often cause the door to run crooked and possibly even jam due to the older spring being weaker than the new one. If your door uses torsion springs (they sit on a bar or “shaft” over the door openeing), we leave the decision to the homeowner. Some people will tell you that you have to. It isn’t a bad idea but it isn’t a requirement. A torsion spring system will work just fine with one new and one old spring. However, the lifespan of springs is usually fairly consistent so you may find that the other spring lasts for a couple more years or it may break within a few months. It is impossible to tell visually so we leave the choice to you. Most of the time, especially if you have a Chamberlain or LiftMaster brand door opener, this means that the main drive gear inside of the opener is worn out and no longer making contact to turn the sprocket assembly.
This is another instance where we inform our customers and let them make their own decision because the exact lifespan of an opener is impossible to predict. The average lifespan of an opener is somewhere between 12 – 15 years depending upon the size of your door and how often the opener is used. If your opener is in this age range you may want to consider replacing the broken unit with a new one (new factory warranty, new ADAM Door warranty, etc.). Replacing the main drive assembly is somewhat of a gamble on older units. We have replaced the assemblies in some units and they have lasted for many more years while others may last only a matter of months. In either instance we will always check the spring balancing of your door as this can sometimes be the cause of a worn out drive gear – another good reason to have your door serviced each year. We will gladly install a new gear assembly for you if you like, or if you’re a mechanical person and you’d rather install it yourself you can drop by and purchase one anytime.
The City of Hickory, North Carolina has doubled in size over the past 40 years. Now home to about 40,000 people, the city provides a center of shopping, employment, education, and recreation to hundreds of thousands of people in Catawba, Burke, and Caldwell counties and beyond.Because this city has over 15,000 households and over 5,000 businesses, we are frequently called to make garage door repairs in Hickory and surrounding communities. As we have serviced local businesses and homeowners, we hope you will think of us if you need any help with Hickory garage door repairs, service, or installation.Emergency garage door repairs in Hickory: You can call upon us 24/7 for emergency garage door repairs. Visit our contact page to send us an email, or call us at (866) 813-7899. At Protec Garage Door, we can usually schedule a visit the same day for emergency or urgent services. We always offer upfront estimates and provide trained and friendly technicians.We are also proud to let you know that we are a local and family-owned North Carolina business.
We only use quality parts that have been made in the USA. Besides offering emergency garage door and door opener repairs, we also install new doors, garage door openers, and keypads, perform door maintenance, and can diagnose problems.We also service the following locations:ConoverNewtonLenoirTaylorsville The most common reason for emergency garage door repair calls in Hickory and other North Carolina cities is because of broken or worn springs. Normally, garage doors are very easy to open and close, so most people don’t realize that these big doors weigh a few hundred pounds. The reason that even a child can slide doors up and down on the tracks is because either torsion or extension springs do most of the work.After years of moving doors up and down thousands of times, the springs will either break, lose tension, or become out of balance. At that point, doors are unsafe to operate and probably, impossible to move. While some home handymen might attempt to replace their own springs, it isn’t really one of the easiest or safest household DIY jobs.
To get the job done correctly and without injuries, some training and special tools are required. Meanwhile, our trained technicians can visit your home and get the job completed quickly and without causing injuries or damage.High-cycle and oil-tempered steel garage door springs in Hickory and surrounding areas: When discussing garage door springs, a cycle is the term for opening and closing the garage door once. We offer high-cycle springs that are rated to last for 25,000 to 30,000 cycles, which is much more than average springs that are only rated at about 10,000 cycles. All of our springs are constructed from oil-tempered steel and made in the USA. If you think about how often you open and close your home or business garage doors, you probably realize that you might run your springs through hundreds or even a few thousand cycles in the course of a year.Why replace both springs if one breaks? Many garage doors use two springs to operate a single door. If one of your springs has broken or become worn, garage door professionals will suggest replacing both springs.
The most obvious reason is that the second spring is probably nearing the end of its life if its partner has already broken. It’s a lot more convenient and cheaper to just replace the second spring when you already have a technician at your Hickory home or business to do the job.Even if the second spring doesn’t seem broken, it’s bound to be worn, have lost tension, and be out of balance. If you don’t have both springs in balance, you could damage your expensive garage door. The springs don’t cost that much, but the time you could lose and the risk of damage to your door could be very expensive.We know that you have choices when you decide which repair people to invite into your home or business. Just be aware that you might find websites that seem to advertise Hickory garage door repairs but don’t really represent a licensed and local business at all. In fact, these are just websites that are intended to generate leads for anybody who will buy them. The names of these websites gives you no clue about the identity of the people who will actually show up at your door.
If you don’t know who you are working with, you risk getting overcharged or even inviting scammers or criminals onto your property.We hope you work with us at Protec Garage Door. We are a licensed, local, and family-owned business in North Carolina. We thrive because our customers refer us to their friends and business associates. We live, work, and send our children to school in your communities, so we care about our reputation for quality, safety, timeliness, reliability, and fair prices.Begin by contacting us by email or phone. You can visit our contact form or call us at (866) 813-7899. Depend on us for fair price quotes, quality parts, and reliable service. Most of the time, we can make emergency garage door repairs the day you call. If your situation isn’t urgent, we’ll be happy to schedule a visit at your convenience. Our mission is to leave you satisfied, so you will be happy to pass our name on to your friends and neighbors. Besides offering residents of Hickory and surrounding cities garage door spring repairs, we also repair and install:• Garage door openers and keypads• Garage doors• Rollers, tracks, cables, pulleys, and moreThe nylon, 13-ball-bearing rollers that we offer are very quiet and so durable they will probably last longer than your door.