Shipping & Handling Included**Haul away of your old mattress & box spring is available for $79.99 at checkout. Sealy Posturepedic®, Foundation Not Included View the Delivery Timeframe Map for delivery timing in your area. Add to Wish List You can’t find a more practical mattress than the Eloise twin. This comfortable and supportive mattress comes in a convenient 2-pack, which is perfect for bunk beds and day beds. Top Quality Damask CoverFlameGuard™ Rayon FiberHypersoft® FoamOrthoZone® IIResilium®InsulatorPostureTech® Plus Coil 6Mattress thickness: 10 in.Twin Mattress dimensions:38 in. W x 74.5 in. L x 10 in. For delivery time, please see the Delivery Timeframe Map Ten-year non-prorated limited warranty covers manufacturer's defects. After placing your order, please allow approximately 2 - 4 weeks for manufacture & delivery. You will be contacted for a delivery appointment approximately 2 - 3 weeks from the time of order. Delivery available Monday through Friday between the hours of 8:00 A.M. and 5:00 P.M.
A 4-hour delivery window may be required. Delivery day and timeframe varies by location. Standard shipping via delivery agent, in-home delivery with set up on existing frame, signature required. Frame must be already set up and clear of old mattress set. Does not include removal of old mattress by delivery agent. Delivery agent will call to set up delivery time prior to delivery. Delivery is subject to suitable access that allows for delivery to be made without damaging the purchaser's property, the product or jeopardizing the safety of delivery personnel. Please check the measurements to make sure access will be available. In the event suitable access is not available, the delivery agent reserves the right to refuse delivery and Costco will issue a refund. Extraordinary delivery requirements may necessitate an additional fee to the delivery agent. Please include a daytime phone number in the shipping information at the time of checkout. If you have any customer service questions, order status inquiries, concerns regarding defective product or product operation, please call 1-866-660-7800 and ask for the Customer Service Department related to Costco.
Please review your confirmation receipt to ensure you have ordered the correct size bed. If you have ordered in error, please contact customer service. *Haul away of your old mattress and box spring set is available for an additional fee. This fee will be quoted at checkout. *Delivery is available to Alaska, Hawaii and Puerto Rico. An additional shipping and handling fee will be applied at check out and additional transit time will be required. Locations outside of a regular delivery area may be restricted. Click Here to view restricted areas. To inquire about delivery to these areas, please contact customer service. products can be returned to any of our more than 700 Costco warehouses worldwide. We are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on both your membership and merchandise. If you have questions about your membership or products you've purchased at Costco, please visit the membership counter at your local Costco or Contact Customer Service.
View Costco's Return Policy Costco Concierge Services | Technical SupportFree technical support exclusive to Costco members for select electronics and consumer goods. uses several different shipping methods to best serve our Members. More than one shipping method is available for certain items. Please be aware that not all shipping methods are available for all items.* By clicking on the "Change" button in the "Shipping Methods" section of the "Final Order Review" page, you will be able to see a list of available shipping options. If a certain shipping method is not displayed, we regret that it is not available for that item. * Shipping information is always approximate and may be based on information given to us by manufacturers and vendors. Orders placed via these shipping options are not guaranteed to be delivered within a certain time frame. Standard Ground is generally the least expensive option. Standard Ground: Standard Ground includes delivery via U.S. Priority Mail®, United States Postal Service®, UPS® Ground and FedEx® Ground.
Expedited Ground: Items upgraded to Expedited Ground will ship via UPS®, FedEx® Ground or a similar carrier. Expedited Ground is not available for all items. 2nd Day Air: Items upgraded to 2nd Day Air will ship via UPS®, FedEx® Ground or a similar carrier. 2nd Day Air is not available for all items. Overnight: Items upgraded to Overnight will ship via UPS®, FedEx® Ground or a similar carrier. Overnight shipping is not available for all items. Priority Overnight: Items upgraded to Priority Overnight will ship via UPS®, FedEx Ground® or a similar carrier. Priority Overnight is not available for all items. BJ's selects the highest quality Merchandise for our Members and stands behind the products we sell. If you are not completely satisfied with your purchase, you are entitled to a refund or exchange subject to the following guidelines. Please return your product to the nearest BJ's Club location or by following the instructions here. Proper Conditions for Return and Credit
Returned merchandise must be in new condition with its original packing and accessories intact. Items purchased over 1 year ago will not be considered in new condition. If you are returning a product please check to make sure your return meets the following conditions: Computers and electronics are returnable within 90 days of the shipping date CDs, DVDs, computer software and video games must be unopened We regret that BJ’s cannot cover the cost of shipping for products returned due to buyer’s remorse. Items with gas, oil or fuel added Opened CDs, DVDs, computer software and video games Products under a manufacturer’s warranty which have service center only restrictions and are not operating properly must be repaired according to the procedures/repair centers specified in the User Manual, and may not be returned to BJ’s. Click here for a list of categories *Bulk online sales are final and cannot be returned; by clicking here, or contact your BJ’s business partner with questions.
If you have ordered one of these non-returnable items, please inspect the item carefully and if possible, refuse delivery of incorrect or damaged products. Once the item has been accepted it will be deemed to be the correct item and in good working condition. Any issues that arise after the item is signed for must be resolved through the manufacturer’s warranty. Returning an Item Online 's return policy before initiating a return. You may return your item at any BJ's Club location or by following the instructions below. Select “Order Status” from the top navigation of any page. If you placed your order while signed in to your online account, please sign in to your account using your username and password. If you placed your order while shopping as a guest, please enter your order number, recipient's email address, and the ship-to ZIP code, then click “Continue.” Your order information should now be displayed. Please review it and click the “Return”" link next to the item you would like to return.
Select from the dropdown list the reason that most closely corresponds to your reason for returning the item, the package condition, and any comments you would like to make. Your return authorization request has now been made and you will receive an email within 3-5 business days (often sooner), with complete return instructions. If you do not receive an email with complete return instructions within 3-5 business days, please contact us at 866-4BJS-WEB (866-425-7932). BJ’s Member Care Representatives are available Monday - Friday, 9AM - 7PM E.T., Saturday, 9AM - 6PM E.T. and Sunday, Noon - 6PM E.T. PLEASE NOTE: you will not be allowed to initiate a return beyond 30 days from your date of shipping. After 30 days, please contact member care for return instructions. If a signature is required please inspect your package carefully before signing for it. If after accepting the package you determine that there are damaged or defective parts, please contact the manufacturer for replacement parts.