FAQ

FAQ

@shuttervideo_bot

Shutter Video


How to search?

  1. Click Search button
  2. Send a video ID or a link for single search. For batch search send multiple IDs comma or space separated.
  3. Wait for thumbnails show up. Confirm downloading by clicking Download button
Example ID for search:
1062190558 OR link https://www.shutterstock.com/video/clip-1062190558-laboratory-assistant-grinds-natural-plant-leaves-bowl
Videotutorial: search and download


Which stocks supported?

How much does it cost?

We're checking market price and trying to figure out an optimal price. If you don't have an unlimited subscriptions for different stocks using @shuttervideo_bot might be a cheap good option.

One video price starts from 8 USD.

Discount system for last 24 hours:

  • from 5 to 10 videos - 7.5 USD
  • from 11 to 50 videos - 7 USD
  • from 51 contact support

How to topup balance?

With any card.

In the bot interface click TopUp button and select amount.

Videotutorial: topup process

How to topup balance with crypto currency?

  1. Send coins to addresses below.
  2. After making a transaction send screenshot or transaction ID in bot chat. Your balance will be changed by our support team as soon as possible.
  • BTC: bc1qjrsjdl62p5k0hxgqzkpraqacgysedw97ax08xm
  • ETH: 0x729ACCDE0dCCBC802f61b3cD8F7F0E66FF0D3539
  • BCH: qpdyxjcs8ag4lz0zdqf3kk6yk0u03gfpgyqlqqaaff
  • USDT: 12aWAmxXV8ZBPSrrCi6uLn2fZUL6oZTUz5

How to find a video ID?

  • Open stock website (list of available).
  • Find a video you need
  • On the video page find it's unique number (ID). Usually it's a 5-10 digit number.
Searching image/video ID


How to talk to support?

Send a message with /help command.
Example:

/help Help me admin, I'm lost.

What if bot is not responding/not working?

  1. Send /start command
  2. Ask support for help
  3. Be patient and relax.


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