Evidence

Good afternoon. Please consider my arguments and protect my rights as a buyer.

1. My order did not come to my mail. I did not receive it. He was sent back to China.

You can see this on the website of our state mail

https://webservices.belpost.by/searchRu.aspx

RS025792345EE

Please pay attention to the red font.

!!! For transfer to customs it is necessary to specify the data !!!

In this case, the seller did not correctly fill in the data !!! Therefore, the seller is to blame!

2. By phone I was informed that the seller did not fill out the correct data. He did not write the name of the addressee. Therefore, the order did not come to the address.

You can get a proof by calling reference number http://belpost.by/contacts/

phone 8-902-101-7154

It is necessary to provide them with the number of the postal item RS025792345EE

Unfortunately our customs and mail do not issue written documents about the reasons for the order's return. But as I wrote, you can get evidence that I did not receive my order by calling.

I will be very sad if I can not get protection of my rights here.

Obviously, if the client does not receive his goods, he has the right to compensation. Is not it?

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1. The parcel did not come to my post office. I did not get my order. 

2. The parcel left on August 5 from Belarus back to China (as I was told by phone).

3. By phone inquiry belpost.by I received information that the seller's fault is that he did not write the surname of the addressee (RAEVSKAYA). He wrote only MARINA SERGEYEVNA. Mail does not send parcels without a surname.It is for this reason that the customs did not miss the parcel.

I ask you to return the money to me. https://s.mail.ru/3JSy/MmAXRtG1t