English
6.1
1. bottlenecks
2. throughput
3. capacity utilization
4. fit for purpose
5. value-for-money
6. reliability
7. durability
8. defect
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6.2
planning - 3
scheduling - 5
loading - 1
sequencing - 6
dispatching - 2
monitoring - 4
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6.4
lead time - time required from receiving a customer order to final delivery; it includes order processing, pre-pack time, in- transit time, receiving and inspection
cycle time - time between one job batch finishing and the next one beginning (includes time taken to prepare machinery for the new process)
downtime - when equipment (or the whole line) stops working and production is lost
changeover time - time taken for a given job/batch to pass through all the operations needed
Overtime - extra hours that someone works. beyond their contractual obligation (and often paid at a higher rate)
set-up time-time taken to prepare machinery and equpment for a new job /batch
lag time- any period of delay between one event and another (eg between giving an instruction and the operation beginning)
time-to-market - time required from the initial concept for a new product to when it first goes on sale
6.5
1. Improvement
2. Culture
3. Process
4. Marketplace
5. Competitors
6. Metrics
7. Cycle
8. Resistance