Director, Digital Center of Excellence в PwC
1. Company Background
PwC provides industry-focused Assurance, Tax, and business consulting services to build public trust and enhance value for our clients and our stakeholders. More than 180,000 people in 157 countries across our network share their thinking, experience, and solutions to develop fresh perspectives and practical advice.
2. Current Situation
Advisory line of service (LoS) currently possesses various digital capabilities such as robotics, blockchain, data analytics, digital strategy design and so on. However, these capabilities are shattered across the organisation and have limited coordination between each other. At the same time, there is a rising demand for digital services on the market. Thus, PwC Advisory LoS would like to hire Director, Digital Center of Excellence who will establish an operational unit that will become the core of digital competence in the organization.
3. Main Objective
Director, Digital Center of Excellence will be responsible for coordination and facilitation of industrial as well as functional groups in the organization as well as digital vision development for the key PwC accounts.
4. Priorities of the PositionTo assess and structure digital capabilities within the organization;
- To coordinate and inspire industrial and functional units in their digital business development as well as project execution efforts;
- To conduct R&D work as well as prototyping in order to create digital offerings portfolio;
- To make sure PwC Advisory evolves as a confident provider of digital services.
- 5. Challenges of the RoleAmbiguous digital offering within shattered business units;
- Necessity to be familiar with various technologies and types of services in the field of digital available to PwC clients;
- Balance between facilitative and R&D functions.
6. Critical Competencies
- Functional ExpertiseDemonstrate a deep understanding of digital solutions available within the organisation as well as on the market to address current and emerging business issues;
- See the big picture, develop company’s digital strategy and translate it into a set of priorities for other business units;
- Disseminate functional best practice across the entire organisation and take steps to share and leverage own functional knowledge.
- Commercial OrientationCapitalise on existing and generate new profit making initiatives whilst applying disciplined risk and return criteria; act quickly on emerging commercial opportunities;
- Actively draw information from a wide variety of internal and external sources; look beyond the numbers in making value creating decisions, combining hard facts and personal insight;
- Anticipate evolving commercial trends and takes steps to refocus the business activities accordingly.
- Strategic OrientationArticulate evolving digital priorities for the business within three to five years’ horizon and incorporate understanding of other relevant industries;
- Integrate variety of information and combine priorities of different stakeholders into clear definition of digital strategy;
- Understand the business and see big picture, evaluate options and plans against anticipated trends in the industry.
- Collaboration and InfluencingBring people together to achieve results as a team, facilitate the sharing of best practise across business functions;
- Actively engage colleagues to make joint decisions, use understanding of others and self to work more effectively together and actively resolve conflicts;
- Take calculated risk to advance a collaborative relationship, foregoing personal objectives for the benefit of the group if necessary.
- Team LeadershipLeverage explicit understanding of strength and weaknesses of team members, agree responsibilities based on insight into an individual’s competences as well as experience;
- Empower the team to identify and solve problems collectively while providing necessary support, use understanding of team and self to resolve conflicts effectively;
- Create a clear sense of team identity and hold teams accountable for meeting collective goals, educate team members so that they know how their roles relate to others on the team.
7. Additional attributes10+ years of professional experience related to IT, consulting as well as R&D activities;
- Experience in structuring product or service portfolio;
- Experience in PMO, office of transformation or other internal consulting department is a plus;
- Evidence of strong expertise in the industry of digital services;
- Relevant Master’s degree from a reputable university, MBA degree would be desirable.
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