Garage Door Troubleshooting Guides Setting Genie Chain Drive Limits 1. My garage door will not go down using my transmitters. I can only get the door down by holding down on the wall button. 2. The garage door closes down to the floor, hesitates and reverses back up to the open position. 3. How do I program my in-car transmitter to an Genie Intellicode or Chamberlain Security Plus system? 4. How do I program my Intellicode or Security Plus Transmitter? 5. My garage door is opening and closing by itself, as if someone else has the same frequency. 6. Disconnecting Genie Garage Door Opener Carriages to Manually Operate the Door 7. Where is the Genie, Liftmaster or Sears Craftsman Learn Button for Programming My Intellicode or Security Plus Remotes? 8. How do I Set the Limits on a Genie Chain Drive (open chain) Garage Door Opener? 9. How to Set Limits on the new line of Genie Garage Door Openers Sign up or log in to customize your list. Here's how it works:
Anybody can ask a question The best answers are voted up and rise to the top My old Craftsman 1/2 hp garage door opener was abused by previous owners who tried to operate it with a poorly adjusted door. Now, the door operates smoothly and the opener travel limits have been properly adjusted along with the safety stop. The problem now appears to be that the door closed limit doesn't seem to operate at the same place each time. It is a chain drive and sometimes when the door closes you can tell the stop limit has not operated because you can see slack in the chain just before the torque safety switch causes the door to open. At other times the door doesn't close far enough to compress the rubber door seal. The opener does have up/down force adjustments and they work fine. The problem seems to be related to unreliability of the down travel limit adjustment. There has been some unreliability in the up travel limit too, but the primary problem is down. After each adjustment it may work fine 2 to 5 times before it again closes too far stretching one side of the chain very tight and causing the bar to bow, (unless I properly adjust the down force safety in which case the door reopens).
I plan to open it up and look for anything loose, like chain sprocket to shaft or loose limit actuators. If I don't find anything I will take the advice below and buy another opener. Many times the most cost effective and time effective (and "time is money" cost effective) solution to strange problems with an old opener is a new opener. You can, of course, replace parts; but you can quickly exceed the cost of a new opener, and parts often come with no guarantee, while a new opener generally has one. Since you KNOW your opener has been abused, that's another tick in the "reasons to just replace it" column. Recall that it is a device that can kill people if it malfunctions in certain ways. I will also suggest (from experience) that you provide a surge suppressor on the outlet serving the opener. Before you chuck it, check the tension on the chain. I've seen where they've become slack, and jumped gears. This is more common with belt drive openers, but could happen with chain drive as well.
Also, check the torsion springs (if applicable). If they are not adjusted properly, it can cause all types of problems. With the door in the closed position, pull the release cord. Try lifting the door by hand, making sure to keep the door from slamming open. It should be fairly easy to open, and about half way up should want to lift itself. If it's too hard to open, or opens too easy (fast). Have it adjusted by a trained professional. Checking the springs is something you'll have to do anyway, even if you replace the unit. Sign up or log in Sign up using Google Sign up using Email and Password Post as a guest By posting your answer, you agree to the privacy policy and terms of service. Not the answer you're looking for? Browse other questions tagged garage-door-opener or ask your own question. Screen Reader users press enter to Limit by product. Screen Reader users press enter to Limit by category. Find the answer to your question
Suggestions:Make sure all words are spelled correctlyUse different words that mean the same thing How to program a remote control How to add, program or change a Keyless Entry PIN Why do the lights on my garage door opener flash and my door will not close? How do I contact Chamberlain Technical Support? How do I erase the remote control from the garage door opener's memory? How do I adjust the travel and force limits? How to align safety reversing sensors LiftMaster® Garage Door Opener Model 8500 Owner's Manual How to set up Wi-Fi for the MyQ® Garage < Previous 1 2 3 4 5 6 Next >Garage Door Tune Up & Maintenance Quick Facts Every day 500+ households choose Sears for their garage door repairs and installations Annual tune-ups help prevent emergencies 20 Point Professional Safety Check Track Adjustments as needed The Importance Of Regular Garage Door Maintenance Garage Door 20-point Maintenance and Safety Check
When our technicians inspect your garage door, either for routine maintenance or for a specific repair issue, they’ll perform a 20-point safety check as part of their service call. A Sears associate will carefully inspect your garage’s door panels, springs, sensors, safety release, hardware, track, and other necessary parts. Our technicians perform this inspection to ensure they’ve done their repair work correctly, and to identify any potentially troublesome garage mechanisms that could become serious problems. If our technician finds a problem, he’ll advise you on the options to correct it. Because garage door systems are complex and intricate, they can be dangerous to people who lack experience repairing them. For this reason, we stress that homeowners refrain from attempting to service their garage doors themselves. Garage Door Tune Up Checklist The Sears Garage Door Tune Up includes: A diagnostic inspection focusing on the door sections, track, counterbalance system, hinges, rollers, and weather seals.
Inspect and tighten all bolts and screws Rebalance door when necessary and adjust torsion springs Examine and adjust garage door travel and safety settings where needed Lubricate garage door opener chains and sprocket Test down force pressure of garage door opener Check that electronic eyes are aligned Repair parts – service charge does not include cost for needed materials Labor for part replacement – charges will correspond for labor needed to replace parts See all verified customer reviews I would like to take a second to recognize my technician Who provided the maintenance and upkeep on my door. He was incredibly respectful and knowledgeable in regard to his profession. I was incredibly impressed with the level of detailed familiar arity that my technician had in regard to the equipment he was working on Made good suggestive tips for preventative maintenance and parts to improve quality of the door. The technicians who serviced my garage door were very friendly and professional.
They took the time to explain the components and maintenance required on our garage door and future practices that I can perform to increase the longevity of our door. They recommended additional services that were not required as a suggestion and not forced. Conrad arrived on time and performed the 10 point check of my garage door with professionalism. He explained the maintenance necessary for my door to maintain its current condition. I look forward to the next maintenance visit. Matt & Lee were professional and friendly. The install was explained. The garage door was demonstrated and the lock was demonstrated. Maintenance and care was explained. Job well done Thank you for sending them my way So glad I had the tune up, technician was very informative Knowledgable helpful hints for maintenance of garage door itself and unit. Mr. Marcos was very courteous from the time I answered the door until he departed. He answered all my questions and took time to explain every detail of my repair including options and maintenance recommendations.
He worked fast and had my repair completed in less than an hour. Once again Sears came through for me and I remain a satisfied customer. I do intend to purchase a new garage door from Sears and I'll make a point of requesting Mr. Marcos for the install. Thanks so much for continued dependability! The cost for a repair was excessive. I had gears replaced, tune up, and charge for the visit totaling to $255. I thought about getting a new opener at this cost, but the technichian only had a $400 opener on his truck. I know I have seen them on sears website for $250 to $300. Should give customers more options at time of services. Mr. Bravo was extremely efficient; but to my surprise he took the time to explain the steps he was taking and the maintenance necessary to keep the new opener operating at its optimum performance capabilities. I would not hesitate to recommend him by name, to friends and/or neighbors, for any maintenance calls/services they may need. The technician was, by far, the best at his job I have met in some time.