Nothing is more relaxing than snuggling into bed after a long day. But buying a mattress? That event is almost ZERO parts zen. There's much to consider when hunting for the centerpiece of your bedroom -- but the mattress-buying process doesn't have to be a nightmare. Here's a quick briefing that will ensure your shopping trip is as smooth as a midday nap. There is indeed a "cheapest" time to buy. Most experts recommend purchasing a mattress near a holiday -- like Presidents Day, Labor Day, the Fourth of July, and Memorial Day -- or in the month of May, when mattresses are usually marked down in showrooms. In January, you can start prepping for your mattress purchase at "white sales," which are deeply discounted sales for bedding. Higher prices does not mean better sleep. One of the biggest complaints when buying a mattress is price, and figuring out why they cost so damn much. This is usually attributed to large markups, which depends on the brand. We recommend staying in the $500 to $1200 range, as anything over that price doesn't necessarily indicate better quality or better sleep, and probably has the same amount of cushioning and support as more expensive mattresses.
You can negotiate your price. Though it may surprise most people, it is possible to negotiate the price at most of the bigger mattress chains. Robin Wilson, an eco-friendly interior design expert, says that if you bargain "at a department store, you might be able to get tax taken off the mattress price, or delivery for free." You'll also have a better chance of getting a discount or redeeming a coupon if you go to the store to purchase a mattress, rather than buying online. "Firm" mattresses are not the same "firmness" everywhere. Yes, labels may tout a mattress's level of firmness, but one brand's "firm" may be another brand's "soft," according to Consumer Reports Expert Shopper Tod Marks. "The only way to determine if the cushiness and the firmness is right for you is to lie down on the bed and try it for yourself," he says. It's harder to return a mattress than you think. Most mattress retailers (from IKEA to Tempur-Pedic) will allow you to try out your mattress for up to 90 days, but they differ on the amount of money you'll get back if you return it.
Other stores require an exchange fee or disposal fee, which can cost hundreds of dollars. There are organic options. The squishy foam on mattresses is often made from petroleum oil, which (not surprisingly) can cause health problems for some. Organic mattress brands like Keesa use their own foams that put plant oils into the mix. While they may be more costly, all-natural mattresses are worth it, says Wilson. "We spend one third of our lives sleeping," she explains. "Consider your mattress a health investment." You can order a mattress online as easily as you can order a pair of shoes. Yup, you'll find mattresses right in the Amazon store, many listed with free shipping. And a whole new suite of boutique mattress retailers (like the newly-popular Casper) operate solely online, sending mattresses to your door in a nice, neat box. These new online retailers often allow returns for a full refund, without any fees or charges whatsoever. But the old standby brands -- which you might find on discount sites like Overstock -- likely won't do the same, so it's smart to go test them out in a store first.
You don't need to buy your mattress from a brand you've heard of. The aforementioned Casper is an online retailer that aims to ease everyone's mattress-buying headache with a 100-day trial period and sleek design. Other sites like Saatva (which has an eco-friendly focus) and Novosbed (which also boasts free delivery, free trial periods and free returns) also deliver to your door in a snap. Hop on the bandwagon, because this is the future of mattresses. For more, watch our interactive video. You can skip to chapters on the different types of mattresses, tips for test driving a mattress, and more. Common claims that haven’t held up in our tests: Foam Layers Make a Better Bed More innerspring mattresses now include foam on top. But the foam is often too thin to make a difference on some of the hybrid models. Hybrid innerspring models that scored well in our tests had a foam layer several inches thick, though performance still varied. More Coils, the Better
The better innerspring models we tested had 600 to 1,000 coils. But even if one mattress has more coils than another, the coils could be made of thinner-gauge metal. You’ll also hear about coil variations such as Bonnell (hourglass type), continuous wire, and individually pocketed springs. None of those is inherently superior. Gel Provides a Cooler Sleep Some mattresses (noted in our Ratings) have a layer of gel-infused foam that’s supposed to provide a cooling effect. But that layer is buried beneath other layers. While our tests have shown that innerspring mattresses containing gel did tend to sleep slightly cooler, the reverse was true with gel-infused foam beds. Extra Lumbar Support Helps Back Sleepers A special lumbar-support zone is one of many ways manufacturers try to differentiate their product lines. But there’s no guarantee that it makes any real difference, and it hasn’t shown significant benefits in our tests. Forget About Comparison Shopping
If you like a mattress at one store and ask elsewhere for something similar, you're likely to be steered toward a same-brand mattress claimed to have the same construction, components, and firmness. But they’re probably not the same. Mattress makers offer some lines nationally, but when those brands are sold through major chains such as Macy's, Sears, and Sleepy’s, they're for lines exclusive to those chains. And manufacturers don't publish a directory of comparable mattresses. When we went to three bedding chains and asked for mattresses similar to those we’d bought at three department stores, five of the six were way off the mark. So use our Ratings as a guide, and insist on the precise make and model that scored well in our tests. Also check our Ratings of mattress brands and stores, based on subscriber surveys. If possible, lie on any mattress that you’re considering. Wear loose clothes and shoes you can slip off. Make yourself comfortable, and shoo away the salesperson if you’re feeling pressured.
Salespeople should expect you to take your time. Spend at least five or ten minutes on each side and on your back (your stomach, too, if that's a preferred sleeping position). Panelists who took beds home for a month-long trial rarely changed the opinion they formed after the first night. Shopping online or at a warehouse club? Tryouts aren’t usually an option, so checking return policies before you buy is extra important. Make sure the store offers a full refund or credit toward another mattress. Return periods, often called “comfort guarantees,” range from a couple of weeks to 120 days. Some retailers, including Macy’s and Sears, charge a 15-percent restocking fee. Costco and some online sellers provide free pickup if you want a refund or exchange, but otherwise, you’ll have to pay for it—or cart the mattress to the store. And you’ll be responsible for any damage. Once you’ve settled on a model, try to bring the price down. Many businesses, such as warehouse clubs, have fixed prices and won’t budge.
But for retailers that do negotiate—particularly specialty chains—huge markups allow them to lower prices by 50 percent or more during their frequent sales. Our recommendation: Any time of year, insist on a sale price you’ve seen for the mattress you know you want, and don’t be afraid to walk out if you feel you’re getting a raw deal. Don’t Be Bullied Into Buying a Box Spring You might not need it. For an innerspring mattress, the box spring (also called a “foundation”) is a wood frame enclosing stiff wire and covered with fabric to match the mattress. For foam or adjustable-air mattresses, it’s a box several inches high. If you're switching to a foam or adjustable-air bed from an innerspring, you'll need a boxy foundation that lacks springs and wire. Otherwise, if your box spring isn't broken and is still structurally sound, consider keeping it and saving money (roughly $150 to $300 for a queen-size). One caveat: Some brands require you to buy their box spring to receive full warranty coverage.