By using this site you agree to the use of cookies. Sew Your Own Outdoor Cushions Under $20OutdoorSimple Modern Outdoor SectionalBeginnerModern Style Furniture PlansIf you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers. If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. Now doesn't that make you happy? *Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description. Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together. Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup. In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.) O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price. Express Delivery Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply: Two day service, add $9.95 Next day service, add $19.95 Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required) Call 1-800-536-7551 for Express Delivery charges for items over 15 lb. Swatch ShippingBallard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.To order a fabric swatch, click here.We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775. Shipping & Handling included * Standard sizes and replacement cushions for Costco Patio Sets made from original factory specifications.We also offer universal (standard) size cushions to fit almost any other patio furniture set. Choose from a selection of fabric colors with the option of standard or quick-dry foam fill.
Call Cushions and Umbreallas Plus Toll Free - 8 a.m. - 5 p.m. EST Monday through Friday 1-877-741-9441Proudly made in the USA Years of sewing experience Quality long lasting furniture cushionsFurniture cushions designed to original manufacturer’s furniture specifications Selection of Sunbrella fabricsChoice of cushion fillsBrowse for type of furnitureSelect your cushion fabric Select your cushion fill Contact by email or phone to speak to a specialist if questionsPlace order online and make payment to CostcoOrder will ship within 2-3 weeks. The estimated delivery time will be approximately 7 - 10 business days from the time of order. We are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on both your membership and merchandise. If you have questions about your membership or products you've purchased at Costco, please visit the membership counter at your local Costco or Contact Customer Service. View Costco's Return Policy
Costco Concierge Services | Technical SupportFree technical support exclusive to Costco members for select electronics and consumer goods. Manuals, Information & Guides Begin your cushion selection process here Your source for premium patio cushions, pillows, umbrellas, curtains, and more! All cushions available in 400+ fabrics Outdoor furniture can be difficult to find the right cushions for. Some seats are rounded, while others are square. There are so many types of furniture from wicker to cast aluminum or teak or iron. Often times the original cushions are not comfortable or of poor quality. Our replacement outdoor patio cushions create the perfect solution for uncomfortable outdoor seating or worn out cushions. At Cushion Connection, we provide an extensive collection of hinged, tufted, deep seating and rounded cushions that come in over 400 different fabric choices. Each of our outdoor patio cushions are filled with densified polyester or outdoor foam which dries quickly when it rains, and maintains its comfort for years of enjoyment.