How do I order repair parts for my garage door opener manufactured before 1993? To ensure the highest degree of safety and customer satisfaction, Chamberlain and LiftMaster believe it is important that pre-1993 garage door openers are replaced, as opposed to being repaired. Chamberlain and LiftMaster are committed to the highest standards of product safety. Chamberlain and LiftMaster have manufactured garage door openers for 40 years with a safety record that ranks as one of the best in the industry. In the early 1990s, the Consumer Products Safety Commission (CPSC) enacted into law new rules ensuring that all garage door openers manufactured after 1992 had external entrapment protection devices, such as infrared sensors or sensing edges, in addition to the internal contact reverse mechanism. Garage door openers made before 1993 are safe and reliable if properly installed, tested and maintained. However, the vast majority of these older models are not equipped with infrared sensors or other external entrapment protection devices, and thus do not meet today's standards for garage door opener safety.
In 2008, Chamberlain and LiftMaster made the decision to stop supporting the repair of all pre-1993 Chamberlain and LiftMaster garage door openers, this includes technical service support and the sale of replacement parts. Answers others found helpful How do I contact Chamberlain Technical Support? Video - Program a remote control Model 55 and 55LM Control Panel Information What do I need to do before I install my garage door opener? Which garage door openers & accessories are compatible with the MyQ® Garage (Wi-Fi Hub)?Named One Of The Best Products For 2016Best Chain-drive Garage Door Openers Best chain-drive garage door opener Chamberlain chain-drive garage door openers lead the field Chain-drive garage door openers offer the most bang for your buck -- but they're noisier than belt-driven garage door openers. For those looking for a full-featured chain-drive opener for a typical residential garage door, the Chamberlain PD612EV (Est. $155) looks like a top choice.
This is a 1/2-horsepower opener that's both reliable and feature packed. ) is highly positive. users grant it a solid 4.5 star rating following more than 190 reviews. , a similar garage door opener is sold as the Chamberlain HD420EV (Est. $145), and it earns a 4.2 star score following around 270 reviews. The complaints that are voiced vary, though indications are that you should make sure your garage doors are not too tall. The unit is designed for 7-foot doors, and though extension kits for taller doors are available (8 feet and 10 feet), some owners are peeved at the extra expense and delay. Some units are reported as failing out of the box or shortly after installation, and reports of missing parts are not unheard of, but those complaints are a distinct minority. While chain-drive openers are usually panned for noise -- and the PD612EV doesn't entirely escape such criticism -- many owners are surprised by its relatively quiet operation. The above comments notwithstanding, most owners give installation ease a thumbs-up, and especially praise value.
The Chamberlain PD612EV comes with a full line-up of features. This garage door opener has Chamberlain MyQ compatibility built-in, meaning you only need add the Chamberlain CIGBU MYQ Internet Gateway (Est. $50) to have control -- opening, closing, checking door status -- via a smartphone or tablet app (both Apple and Android devices are supported, and the app is free). Other features include two multifunction car remote controls; a motion-sensing multifunction wall-mounted control; a keyless-entry exterior keypad; and safety sensors that project an invisible beam that, if broken while the door is closing, will stop and reverse motion. The PD612EV also uses a rolling security code that changes every time you use the remote for added protection against break-ins. There's no battery back-up, but a manual release allows the garage door to be opened or closed in the event of a power failure. Though the Home Depot exclusive Chamberlain HD420EV appears to be identical to the Chamberlain PD612EV, its warranty is a little less robust, covering the motor for only 10 years while the PD612EV comes with a lifetime motor warranty.
Otherwise parts for both are covered for two years, while accessories are covered for one. If you would prefer a more robust garage door opener, the 3/4 horsepower Chamberlain PD762EV (Est. $180) might be worth considering. Other than power, it's very similar to the Chamberlain PD612EV. One key difference is that the keyless entry control pad is not included. If you need or want the exterior keypad, it is available separately as the Chamberlain 940EV Garage Keyless Entry (Est. $35) User reviews, while not especially plentiful, are generally strong. the Chamberlain PD762EV earns a 4.6-star rating after 65 reviews. Value, easy installation, and relatively quiet operation are oft-cited pluses, as is dependable operation, though even happy owners throw in a gripe or two involving installations challenges, missing parts, or the necessity of buying accessories such as the Internet gateway. One caveat with the above garage door openers is that models sold directly by Chamberlain are intended for do-it-yourselfers.
If you are reasonably handy, owner feedback indicates that the job is doable, though perhaps not without a fair share of frustration along the way. If you have doubts about your ability to handle the task on your own, some retailers might be able to recommend an installer. Another alternative is to purchase LiftMaster versions of similar products (Chamberlain manufactures Liftmaster garage door openers). Though details and features may vary slightly, key specifications are identical, and so should be performance and overall satisfaction. Liftmaster openers are sold primarily through dealer-installers, one reason Good Housekeeping recommends them to those who'd rather have a professional installation. Because these are garage door openers are intended for the installer market, reliable pricing is not available on line, but a list of dealers can be found on the LiftMaster site. PrevBest Garage Door OpenersBelt-drive Garage Door OpenersDirect-drive Garage Door OpenersBuying GuideOur SourcesNext