If the kind of assistance you require is not covered by the options below, please contact the Air New Zealand Contact Centre to ensure your booking is made with the necessary supporting documentation.Below are the options you may choose from, when making an online booking. Please note that selection of one of these options will remove the option to Seat Select online while booking. Seating will be arranged based on the Special Service Request selected.Please note that if you require a wheelchair to your seat (WCHC option) seating will be prearranged in a seat that enables transfer into / out of the seat either using transfer equipment or if you are able to self transfer. There is no charge for this seat allocation and we will seat your travelling companions / safety assistant if applicable in a seat next to / adjacent to your seat. If you would like to discuss any seating requirements specific to your needs please contact us.Wheelchair Special Service Request (SSR) CodesSSR WCHR - Unable to walk long distance, can use stairs and walk to seatYou are able to walk short distances but require assistance getting to and from the aircraft.
you must be able to ascend and descend stairs. If you are not able to ascend and descend stairs please select the "Wheelchair: unable to walk long distance or use stairs, can walk to seat" option.SSR WCHS - Unable to walk long distance or use stairs, can walk to seatYou are able to walk short distances but require assistance getting to and from the aircraft and are unable to ascend or descend aircraft steps. You must be able to walk to your seat once onboard.SSR WCHC (See different options below)You use a wheelchair for mobility and may require a manual upper body lift or the use of an onboard aisle chair, to get to or from your seat on the aircraft. There are five options to choose from. WCHC SELF RELIANT - completely immobile, can self-transfer to seatYou are completely reliant on a wheelchair for mobility and are able to self transfer between an aircraft wheelchair and aircraft seat. A lower body lift can be provided by Air New Zealand staff if required.If you require assistance onboard with personal hygiene, eating and/or medical services you will be required to travel with a safety assistant.
WCHC WITH SAFETY ASSISTANT - completely immobile, travelling with own safety assistant to perform liftYou are completely reliant on a wheelchair for mobility and are unable to self transfer between an aircraft wheelchair and aircraft seat. A lower body lift can be provided by Air New Zealand if required.Your safety assistant must be able to perform an upper body lift to transfer you to/from your seat and all onboard needs including assisting with personal hygiene, eating and/or medical services.WCHC NO SAFETY ASSISTANT - (Only available for direct flights to/from/via the USA) - completely immobile, travelling without a safety assistantYou are completely reliant on a wheelchair for mobility and are unable to self transfer between an aircraft wheelchair and the aircraft seat. Air New Zealand staff will provide reasonable assistance during your transfer into and out of your seat however you must be able to physically assist in your evacuation in the case of an emergency.WCHC NON TRAVELLING SAFETY ASSISTANT (Available Domestic only) - completely immobile, providing own safety assistant at each airport to perform liftAs an alternative to having a safety assistant travel with you, you are permitted to arrange your own safety assistant at each domestic airport to perform an upper body lift to transfer to you and from your seat.
This option is not available to you if you require assistance inflight with personal hygiene, eating and/or medical services.WCHC EAGLE LIFTING DEVICE - completely immobile, require lifting device (Available at selected airports for Jet Services only)For travel on jet services at Auckland, Wellington, Christchurch, and Dunedin the Eagle lifting device can be requested. All other airports and non jet aircraft require a safety assistant to perform an upper body lift. When using the lifting device, the wearing of shorts or long trousers is recommended for privacy and comfort.With suitable advance notice we will do all possible to access an Eagle lift from our ground handlers in Sydney and Perth.Welcome to U Drive Mobility, providing customised unique Total Access Vehicles. For the first time, wheelchair users, their family and friends, have access to a unique range of vehicles with all encompassing design features. With easy wheelchair access we are not just providing a simple transport facility, but a full drive by wheelchair mobility solution.
Latest Updates for October 2016: On the 14th of October 2016 NZTA attended the TSL test facility in Albany to witness a standards crash tests on the UDM Skoda Yeti including: All testing was carried out on car build 2, the first NZ alloy car made! We are pleased to report that the crash test chassis past all required tests, as well as recent confirmation advice of successful EU/ECE test completion on the cars German market release by ACA-France. This satisfies NZTA that the existing and future NZ built cars are safe, and over the next month or so they are working to reissue LVV full exemption plates to all cars in order to return full financial tradeable value to UDM vehicles. It also vindicates UDM's advanced patented design to progress back to full manufacture by the end of this year. LVVTA was not present at the test, which refutes all their safety suspicion claims that resulted in the vehicles initial decertification as a result of an established competitor's complaint in 2013.
ACA France with UDM YETI at Dusseldorf, German release. supplied confirmation letter to ACA that all EU/ECE testing has been successfully completed and that paperwork for full unlimited volume homolgation is now being finalised... Skoda Yeti Drive (Patent Pending) The UDM Skoda Yeti Drive. A remote operated, automatic rear entry ramp, low floor total access drive from wheelchair SUV with convertible seating for 4 family members and combinations of up to 3 wheelchairs including interchangeable ambulant and wheelchair user drivers, front and rear passenger wheelchair positions, and folding, wheeled interchangeable seating. UDM have established a new vehicle preparation division to cater to those hankering after access to production vehicles rarely available in the New Zealand Market. These can be pre-ordered and titled with Special Interest Vehicle permits in original Left hand Drive form, or for those who don't want the hassle, UDM carry out a fully warranted, registered Right Hand Drive conversion.