When will I receive my order? Deliveries time vary depending on your location and the product ordered. Most orders are delivered within 7-12 working days in major capital cities and slightly surrounding area's. Deliveries occur between Monday to Saturday in metro Melbourne & Sydney during standard business hours, excluding public holidays. Saturday deliveries will require prior arrangement so please call 1300 112 337 for all Saturday delivery requests. For all other areas, deliveries will occur between Monday to Friday during standard business hours, excluding public holidays. How much will delivery cost? Delivery is FREE in Sydney and Melbourne Metro (*excluding soft furnishings such as pillows and sheets) Delivery of Mattresses is also FREE in Sydney, Melbourne, Brisbane, Adelaide & Perth when you use coupon code FREEMATT at checkout. Delivery fee's for all other area's is calculated at the checkout by entering your postcode in the 'Estimate Delivery' box located on the Cart page.
Premium delivery services are available in Sydney & Melbourne Metro. For an additional fee of $49, our Sydney & Melbourne delivery team will place your order in any room you choose, assemble your mattress and base and remove and dispose of any packaging. We encourage you to consider our premium delivery service options if your home contains several stairs, a lift, or any other delivery challenges. Please call 1300 112 337 for a quote on premium delivery service options. Do I need to be home for delivery? Ideally, you or a nominated person should be present to sign and take charge of the goods delivered. If you're not home when delivery occurs, the driver will leave a courtesy note and number so that you can arrange for the re-delivery of your order with ease. You may also elect to have your order left unattended at the entry to your home by issuing an 'Authority to Leave' notice. You can do this by phoning 1300 112 337, emailing us or typing, 'Authority to Leave' in the comments section during checkout.
It is important to note that BedsOnline and our third party couriers cannot be held liable for any loss, theft or damage that may occur to your order if left unattended. If you anticipate any issues regarding delivery, please contact us prior to placing your order to discuss your available options or leave a note in the comments fields during checkout so that we may call you to discuss. Will I receive advance notice before delivery?You will receive a phone call or an email with your tracking details once your order is ready to be delivered. We rely on several couriers to deliver our products Australia wide, some couriers prefer to arrange delivery with you by phone, others prefer to notify you by email. Can you remove my old mattress? Yes, we offer a mattress removal service in Melbourne & Sydney metro areas only. For an additional fee of $50 per item our delivery team will remove and dispose of your old mattress. For example, disposing of a queen mattress will cost $50 and the removal of a queen mattress and base will cost $100.Please note that this service is limited to Mattresses, ensembles and packing and does not extend to furniture items such as Timber or metal bed frames, sofa’s, bedside tables and other household furnishings.
Can you deliver my bed frame or furniture already assembled?Assembled bed frames cannot fit through the space provided by doors and shipping assembled furniture across Australia would make delivery costs prohibitively expensive. Most but not all items require some simple assembly, so please check the product description or call 1300 112 337 if you're not sure. Can I pick up my goods? Your order can be collected from either our Sliverwater warehouse located in Sydney or our Noble park warehouse located in Melbourne. You will be contacted via email or SMS within 1-12 business days when your order it is ready for collection. Please present your driver’s licence and the credit card used to make the purchase to collect the goods ordered. 2/450 Princes Highway, Noble Park VIC 3174 Tel: (03) 9020 8685 162 Silverwater Road, Silverwater NSW, 2128 Tel: (02) 9426 3904I first visited Townsville and Magnetic Island (Maggie) about 10 years ago when some sailing-mad friends chose to get married there.
After a lovely Saturday night wedding on Maggie, I remember walking through Townsville’s deserted, hosed-down Sunday morning streets and thinking there wasn’t much to the city beyond backpackers and cowboys. But the city has changed – and perhaps I have too. Townsville has long been a significant military base (during the second world war Magnetic Island served as a popular spot for service personnel on leave), one reason it does not have the obvious tourist appeal of Cairns or the Sunshine Coast. But there is plenty to do in the city – which offers events as varied as the Castrol Edge Townsville V8 meet (10 to 12 July) and the Australian Festival of Chamber Music (31 July to 8 August) – and on Magnetic Island, a 20-minute ferry ride away. The island is mostly national park, crisscrossed with 24km of walking trails and ringed by beaches, where the snorkelling and diving are top class, particularly for learners. Appealing as it is, there is nothing literally magnetic about the island: James Cook gave it the name after his ship’s compass went haywire as he passed.
The highlights of a visit could be squeezed into 48 hours, but we spent three nights in the region and this is island living, so why rush? Townsville is less than three hours flying time from Sydney, and several degrees warmer. We check out one of the city’s newest hotels – Australia’s first “glampackers”, Rambutan on Flinders Street. Not just for backpackers, the hotel has both dorms (beds in a mixed eight-bunk room start from $30) and king-sized family rooms (from $119) as well as underground mobile van sites (an uncovered site starts at $34). The main level features a very inviting swimming pool and an airy bar and restaurant, serving Latin American-inspired food. After a quick lunch, we tour the city. During the second world war, Townsville was Australia’s most important air base, and Castle Hill, the highest point in Townsville, served as a lookout. During the war, the Americans contemplated levelling Castle Hill and using the rock to create a direct route to Magnetic Island.
Fortunately it didn’t happen, and the hill, which is only one metre shy of being classified a mountain, affords spectacular views. There are a number of walking tracks that take more or less 40 minutes to reach the top, and judging by the power walkers marching up the side, it’s clearly a local favourite. There are also plenty of locals strolling along the Strand foreshore, a 2km seaside promenade winding from the army museum to Memorial Park. It’s a pleasant sunset walk, particularly while enjoying an artisanal ice-cream from Juliette’s. Just beyond the Strand is Jupiter’s Casino, recently bought by tourism tycoon Chris Morris, despite being the worst performing casino in Australia. Morris reportedly plans to rename it the Ville and give it a $20m makeover in the hope of making it a stepping stone in his Queensland tourism empire. After dinner at very popular Courtyard in City Lane, we spend the night at the the Grand on Palmer, one of a selection of hotels grouped together on Palmer Street, across the Ross river and with easy access to the CBD.
The self-contained one-bedroom apartment with kitchen and laundry facilities costs about $160 a night. It’s wasted on us on our quick overnight stop, but it would be a comfortable base to explore the region. One early, 20-minute ferry ride later (adult’s return ticket is $32, children from $8), we’re on Magnetic Island. The island is about 52 sq km of hilly national park ringed by beaches. Even at this time in the morning, numerous people get off at the Nelly Bay terminal: about 2,000 people live on the island year-round, but numbers swell between April and November. According to tourism figures, it’s the sunniest place in Queensland, with an average of 320 days of sunshine a year. A fun way to zip around the island is in one of the Mokes or topless cars from Tropical Topless Car Rentals. There are plenty of normal cars on the island, but the topless cars are easy to drive and given our allocated vehicle is hot pink, there’ll be no forgetting where it’s parked. The island’s main hub, Horseshoe Bay, with its palm trees, clear blue water and gentle lapping waves, is a great spot to swim or just sip beer while watching the sun disappear into the sea.
Here we enjoy a champagne bush tucker breakfast with the koalas at Bungalow Bay Koala Village. Backpackers and families tuck into eggs, bacon and jaffles with a glass of juice and champagne, while lizards and a sleepy snake are handed around. The main attraction is a placid koala called Thor, whose diet of eucalyptus leaves has left him looking stoned. Passed around from tourist to tourist, Thor has the same resigned pose in each photo. After nachos at local Mexican cafe Noodies on the Beach, we amble through the weekend market, which sells the usual collection of curious jewellery, tie-dyed clothing and wind chimes. Magnetic Island has a low-key charm but those looking for something a little swisher, will appreciate Peppers Blue on Blue at 123 Sooning Street, Nelly Bay. The resort also offers an à la carte restaurant. After we check in for the night, it’s dinner. I opt for the barramundi with prawns and a smidge of bisque, while my companion opts for the eye fillet steak.
The desserts are particularly good, notably a coconut and kaffir lime panna cotta and a gorgonzola dolce with blistered grapes, a drizzle of honey and served with lavosh. The meal costs about $150 before wine. After breakfast at the hotel and with the weather overcast, it’s time to undertake the 4km fort walk. Magnetic Island’s strategic east coast position made it an important lookout point for allied troops during the second world war. Two command posts were built overlooking the bay. Although many of the buildings and the gun emplacements are long gone, two hardy concrete forts remain. What they lack in aesthetics they make up for in spectacular views across to Palm Island in the north and Bowling Green Bay national park in the south, so its worth the moderate 90-minute walk to the top of the hill. Although we don’t see any koalas, there are apparently frequent sightings. Horseshoe Bay is also the island’s action hub and we’re to undertake one of the Adrenalin jetski tours around the bay.
After a frankly terrifying safety briefing, I convince myself to attempt to pilot one of the enormous watercrafts. No such hesitation for my throttle-happy partner, and we are soon bouncing haphazardly across the waves in the wake of our guide, attempting to keep up with the party of four jetskis. The group stops from time to time, and we’re also on the lookout for whales, turtles and other sea life but have no luck. Instead we get spectacular offshore views of Magnetic Island and OK, I admit it, a roaring rush of adrenaline. Back on the beach, we dive into a bucket of prawns and beer at Sandi’s (all up about $50). We start planning our sea change and dreaming of swapping city life for island days. An afternoon that drags into the evening in the Marlin bar watching the sun go down will do that to you. We check into family-friendly Bungalow Bay Resort, a home away from home for many of the island’s backpackers. The resort offers camping as well as accommodation in comfortable wooden A-frame bungalows, some with ensuites (from $95 a night), surrounded by the bush.
Happy hour starts early, with $5 pints and $10 cocktails. We stop to watch the staff feed a flock of lorikeets, much to the delight of the visiting children, then amble down to Horseshoe Bay. We return for dinner at Mexican cafe Noodies on the Beach, charmed by the friendly service and possibility of fajitas. The restaurant also promises free sombreros with jugs of cocktails, and although we resist, it’s fun to watch our fellow diners steadily increase their collection. Our last and most delicious discovery on Magnetic Island is the Early Bird cafe. Formerly Nan’s Tea Room, it’s now run by a young Italian couple bringing excellent coffee and food to the island. I choose a flaky croissant with Nutella and an Earl Grey from their enormous tea menu, while my companion goes for baked eggs with chorizo and hot buttered toast. All up, it costs about $36. Back in Townsville, we head to the Museum of Tropical Queensland (adults $15, children $8.80). It’s a typical regional museum, filled with schoolkids on a day trip, but it does offer a glimpse into the slightly odd tropical region.
Where else would you find a mind-bending exhibition of all the area’s different coral forms? And a simulation of diving to the depths of the Great Barrier Reef. There’s also a fascinating exhibition about the sinking of the HMS Pandora, the royal navy ship sent to pick up Fletcher Christian’s HMS Bounty mutineers in 1790. When the ship reached Tahiti in 1791, the errant men were rounded up, but in its voyage home it was wrecked on the Great Barrier Reef. Thirty-one crew members drowned along with four of the prisoners who were constrained below decks. We finish with lunch at the Brewery, Townsville’s former post office and home to the local Townsville Bitter. Given its heritage, my beer connoisseur pal opts for the paddle to accompany his meal. At just $12, it’s good value with eight decent-sized tasters. To accompany it he tucks into a beef pie ($18) with mushy peas, while I choose fish and chips ($18). It’s high-quality pub grub, all delicious and well-priced. The Brewery is a great example of all that has improved in Townsville and Magnetic Island over the last 10 years.