Binance
Binance SupportDear Customer
We have successfully checked through your account and we were able to find what caused the issue on your account.
We found a bug on your account which led to the jam on the memopool of your account. This is issue will be resolved on our database
But before we can proceed Hard Reset and Synchronization will be done on your account which will make your account free from bug and also prevent your account from jam and issue
We will have to generate linked escrowwallet addresses where you will have to send all your coins in order to avoid loss of funds during the Hard Reset and Synchronization proces
This linked will be generated using your email address and it will be generated on our databas
Once the Hard Reset and Synchronization is done, your account will be issue free and your deposit will be automatically sent to
Sorry for the inconvenien ceu.e.s.s.e.