To compare bean bag chair companies, print and fill out this checklist when asking questions. You'll see why AHH! Products gives you more for your money. "We seriously love your bean bags. We have had it for 15 years or something, refilled it once, and it's still awesome. We use it all the time. Our kids grew up in them and now our dog thinks its the best dog bed in the world. I tell anyone who will listen about you and just ordered 4 more!" - C.J. from CA Are lots of real, unsolicited customer testimonials available?AHH:We publish pages of testimonials that people voluntarily give us. Honest-to-goodness praise from happy customers from 1998 to today! From celebrities, decorators, schools, hospitals, libraries, corporations, and tv shows too! No, we don't make anything up...Other Company: [ ? ] Do customers come back and buy again, even years later? AHH: We have an ever-growing, loyal customer base that returns to us repeatedly and spreads the word worldwide.
That's the best testimonial of them all! Do the bean bag chairs meet US Flammability and Safety Standards? AHH: We meet UFAC class1, California TB 117E, California TB 117A.3, and CSPC Zipper Enclosure standards. We also started our law label program in 2007, legally required by individual U.S. states. No law label on the bean bag, don't buy it! Are the bean bag chairs "direct from the factory" in the USA? This ensures high quality, easy customer service, plus it's great for our country!AHH: Our bean bags are assembled in and shipped from Virginia. We have local seamstresses and employ local "bean bag technicians". Refer to our product information page for details on our manufacturing process.Other Company: [ ? ]Can you easily remove and wash the bean bag cover? Be careful - some companies say "remove & wash" cover, but they don't mention that you have to take out some of the filling to do this.AHH: All Ahh bean bag chairs have covers that are easy to remove and wash in your household washing machine.
What are the filling options? The filling pellets should be very small, anything pea-sized or larger may be lumpy and will deflate faster.AHH: Our virgin bead filling is comprised of aproximately 3mm wide, smooth, and perfectly round "bb's". Our regular reground filling is mainly 3-4mm wide, almost-round "bb's". Reground has some chunks of "bb's" stuck together. If comparing to a shredded foam chair, is shredded foam easy to refluff? We've sold replacement filling to customers to completely change out their foam filling because they say it is very hard to re-fluff a foam chair that has become compacted.AHH: We do not offer foam chairs. They are too "pillow-y" and do not feel like bean bags to us. To re-fluff, just pick pick up and shake. Do you get discounts on refill?AHH: Ahh bean bag owners get $25 off refill. Are bean bag seams hidden and double-stitched for a high-end finished look? Or are they on the outside and easy to see?AHH: Ahh bean bags double seams will never break and are the most stylish in the industry...as attested to by interior decorators worldwide.
Is there an inner liner bag to hold the filling so you can remove and wash the cover?Is the inner liner bag super-strong PLUS water-repellent PLUS made of light-weight microfiber? Most, if not all other companies use cheap, thin, poly/cotton or cotton liners that eventually break and leak filling.AHH: We are the first company with a water-repel liner made of microfiber. "Weatherproof" coats are often made of the same material that we use. Our liners will never rip or split or wear-out, yet are lightweight...even if they are used as landing pads. (Not that we advise that!)Does the inner liner bag have a child-resistant zipper that can be opened and relocked to refill?AHH: Our liners open and relock with a paperclip, and comply with US Consumer Safety Product Commission guidelines.Are products shipped out next business day *if ordered by 4pm EST? AHH: Yes, barring issues that we cannot control (weather, FedEx delays, etc.). (Name personalizations require up to 5 extra days.)
HOLIDAY SHIPPING: orders placed Dec. 1 - Dec. 21 may take up to 2 days to ship out after payment is received. Is personalization available and ready in 5-7 business days?AHH: Yes, sometimes faster. Free rush service when possible. Are there lots of fabrics and colors to choose from?AHH: We have denims, cottons, anti-pill fleece, faux suedes, velvets, chenilles, faux furs...in solid colors and prints, for kids and adults! Best style selection in the world. All are high quality, washable, and covered by our 10 year warranty. What about matching bean bags for my child and her doll? We offer matching "Lil Me" mini bean bags for dolls and stuffed animals. Are bean bag covers sold separately? AHH: Every bean bag style we offer can be purchased as a separate cover if that's all you need to refresh an old bean bag.Are bean bag liners sold separately?AHH: You won't need to replace our super-strong liners, but in case you have a cheap liner from another company you need to replace.
Are bean bag "cores" (liners with filling) sold separately?AHH: Again, you won't need to replace our strong core, but in case you have a cheap core from another company that fell apart, we do sell cores separately.Is custom ordering available? AHH: Yes, we will make a bean bag for you, complete with a cover made with your fabric and a liner and filling. It takes less than 3 business days for us to make it! Can you get free fabric samples to see and feel? AHH: In fact, we're the first to offer this service! Are gift services and gift certificates available? AHH: Gift certificates as low as $1.00. Ask us to include a special note with your gift order shipped directly to your recipient with no pricing information. Bean bags given as gifts are covered by our warranty and qualify for our $25 discount on refill.How long is the warranty and what does it cover?AHH: 10 years, covers every original part of the bean bag, except defated filling (see our refill discount). We will repair, replace, or refund.
Shipping costs to/from original ship-to address covered! Refer to our warranty for details. Is all postage paid for repairs and replacements under warranty? AHH: Shipping to/from original ship-to address covered!Is there a clearly stated return/refund/exchange/cancellation policy? Is there a restocking fee? Is there a time limit?AHH: Read our no hassle return policies. Never a restocking fee. You have up to 365 days from order date to return or exchange your product in original condition, no pressure!Is customer service easy to contact by toll-free phone, email, fax, and regular mail?, fax 804-234-9128, and mailing address 5501 Merchants View Square #745, Haymarket VA 20169.Other Company: [ ? ]Is customer service honest, knowledgeable, and courteous? Do they respond without any sales pressure? AHH: We are here to help you in any way we reasonably can, as bound by our policies. We're known to go far and beyond the expected. Everyone you speak to at AHH! Products has a deep and broad product knowledge base.