Nothing is more relaxing than snuggling into bed after a long day. But buying a mattress? That event is almost ZERO parts zen. There's much to consider when hunting for the centerpiece of your bedroom -- but the mattress-buying process doesn't have to be a nightmare. Here's a quick briefing that will ensure your shopping trip is as smooth as a midday nap. There is indeed a "cheapest" time to buy. Most experts recommend purchasing a mattress near a holiday -- like Presidents Day, Labor Day, the Fourth of July, and Memorial Day -- or in the month of May, when mattresses are usually marked down in showrooms. In January, you can start prepping for your mattress purchase at "white sales," which are deeply discounted sales for bedding. Higher prices does not mean better sleep. One of the biggest complaints when buying a mattress is price, and figuring out why they cost so damn much. This is usually attributed to large markups, which depends on the brand. We recommend staying in the $500 to $1200 range, as anything over that price doesn't necessarily indicate better quality or better sleep, and probably has the same amount of cushioning and support as more expensive mattresses.
You can negotiate your price. Though it may surprise most people, it is possible to negotiate the price at most of the bigger mattress chains. Robin Wilson, an eco-friendly interior design expert, says that if you bargain "at a department store, you might be able to get tax taken off the mattress price, or delivery for free." You'll also have a better chance of getting a discount or redeeming a coupon if you go to the store to purchase a mattress, rather than buying online. "Firm" mattresses are not the same "firmness" everywhere. Yes, labels may tout a mattress's level of firmness, but one brand's "firm" may be another brand's "soft," according to Consumer Reports Expert Shopper Tod Marks. "The only way to determine if the cushiness and the firmness is right for you is to lie down on the bed and try it for yourself," he says. It's harder to return a mattress than you think. Most mattress retailers (from IKEA to Tempur-Pedic) will allow you to try out your mattress for up to 90 days, but they differ on the amount of money you'll get back if you return it.
Other stores require an exchange fee or disposal fee, which can cost hundreds of dollars. There are organic options. The squishy foam on mattresses is often made from petroleum oil, which (not surprisingly) can cause health problems for some. Organic mattress brands like Keesa use their own foams that put plant oils into the mix. While they may be more costly, all-natural mattresses are worth it, says Wilson. "We spend one third of our lives sleeping," she explains. "Consider your mattress a health investment." You can order a mattress online as easily as you can order a pair of shoes. Yup, you'll find mattresses right in the Amazon store, many listed with free shipping. And a whole new suite of boutique mattress retailers (like the newly-popular Casper) operate solely online, sending mattresses to your door in a nice, neat box. These new online retailers often allow returns for a full refund, without any fees or charges whatsoever. But the old standby brands -- which you might find on discount sites like Overstock -- likely won't do the same, so it's smart to go test them out in a store first.
You don't need to buy your mattress from a brand you've heard of. The aforementioned Casper is an online retailer that aims to ease everyone's mattress-buying headache with a 100-day trial period and sleek design. Other sites like Saatva (which has an eco-friendly focus) and Novosbed (which also boasts free delivery, free trial periods and free returns) also deliver to your door in a snap. Hop on the bandwagon, because this is the future of mattresses.The last time I bought a mattress for myself was about 11 years ago. I bought a fairly new full-sized one off a coworker. Four moves and a decade later, we’ve decided it’s time to replace it with an adult (and sometimes an extra toddler)-sized bed. When we started looking, I was shocked at the prices. $3000 for a mattress? What the heck are these things made of? Knowing very little, we went shopping for a mattress and other things on a Saturday morning. The first place, we stopped, Sleepy’s, seemed nice enough. We laid on a few and honed in on the one that we both felt most comfortable in.
Meanwhile, Audrey discovered the fun of letting herself fall backwards onto mattresses and did it all over the store. She was giggling and the whole store couldn’t help but look and smile at her. Unfortunately, we soon stopped smiling. When we found something we liked, the seemingly helpful salesman started to get more aggressive. He asked how much we were looking at paying and I made up a number on the spot, something way below the listed price on the bed. The said he would “talk with his manager” and see if he could get us that price. Then he started asking us if we could commit and have it delivered tomorrow. Anne had walked outside to give Audrey a break by that point, so I said I had to go out and talk with her about it. We talked about it for a bit, then decided we didn’t like the high-pressure sales pitch, so we got ready to leave. I had the car started up when the salesman came out and approached the car window. He then said that he had “talked to his manager” and he could give us the price we wanted AND a free “platinum package”.
I said we would talk about it and let him know. We again decided this was sketchy, but to make good on my promise, I went in and gave him my phone number and left. Later that day we went to Jordan’s Furniture, generally known to be a reputable place with reasonable places. The salespeople there were nice and NOT high-pressure. Prices were generally lower, but strangely, we couldn’t find the mattress we found at Sleepy’s. They had Sertas, but not the one we liked. Being indecisive, we left with a couple new names of ones we liked. Later, we went to Mattress Discounters. The woman there was not pushy and told us about the BBB complaints that Sleepy’s (a 700-store chain) had gotten. We decided to think some more and head home. At home, I did some research online and I found something strange – I couldn’t find much of anything on the mattresses we saw that we liked. I found some mattresses, many of the same brand, but not the same models. I later came to find out that this was completely intentional.
The mattress industry is one big scam. There is no way to make an objective decision on a mattress using actual facts. Here’s a few things that the mattress industry does to get you: 1. They mark up their prices 100% to 200%!! No wonder the first guy was able to get his “manager” to give me such a steep discount. They were probably still going to make hundreds of dollars of profits on it. 2. They give the same mattresses different names in different stores or they set up exclusivity agreements by mattress line in certain stores. This makes it impossible to comparison shop because… 3. They make it really had to get actual facts about the mattresses. Stuff like coil counts, materials, overall construction are shrouded in secrecy. But that doesn’t really matter because… 4. There’s no objective measure of mattress quality. Consumer Reports won’t rate them because they can’t get the data and there’s no testing that actually says higher coil counts are better or the number of wires in the coils makes a difference in any way.
You’re left to deciding how much you believe the marketing. Is a pillow top made of alpaca hair any better than one made of cotton? Your guess is as good as mine. 5. There’s very little online reviews of mattresses, probably because the model names are so fractured. The ones I did find looked more like content-free sites designed to attract referral credits. With some more research, I found out that it was somewhat possible to compare mattresses models from different places. It turns out that they really only make one hardness variation in each line. So you can assume that a Plush Firm mattress in the “Classic” line, is the same as another Plush Firm in the Classic line, even if they have different names. was very helpful in figuring this out. We were able to understand which mattresses we saw and how they related to each other. For example, the mattress we liked at Jordan’s was a product line better than the one we saw at Mattress Discounters, even though they came out to the same price!
Clearly Jordan’s had the better deal, but US-Mattress had an even better deal. So I did something I never thought I could do, buy a mattress over the internet. I’m pretty sure it’s the same one we saw in the store and the free delivery and frame were a good deal. I’m sure that even if I’m getting it at half the price I saw it listed at elsewhere, they’re still making a decent profit on it. Anne and I agree that buying a mattress is worse than buying a car. While both have sketchy salespeople, when you buy a car, you can compare them on MPG, size, features, etc. Multiple dealers have the same models so you can compare prices and make an informed decision based on their invoice prices. There’s none of that when buying a mattress. Our mattress should arrive in a few weeks. Hopefully we’ll just find it comfortable enough to have to avoid going through buying a mattress again for at least another 11 years. UPDATE: The mattress arrived quickly and in good condition.