Sample service catalogue.pdf

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The Service Catalogue functionality provided in assyst is an intuitive and powerful feature which allows Customers to easily and quickly construct a Service Catalogue that reflects their business requirements. Axios provides a set of template Services and Service Offerings to help Customers quickly and easily implement Front Metrics Technologies www.frontmetrics.com. Service Catalogue. Creation Date. Notes: • The following template is provided for writing a Service Catalog document. • [Inside each section, text in green font between brackets is included to provide guidance to the author and should be deleted before publishing the final. 3:45 – 4:00 Break. 4:00 – 5:00 Exercise: Building a Service Catalog Structure. 5:00 – 5:30 Review and No examples of what a service catalog should look like. • No clear vision of the end result. •. How can .. V3 and the Service Catalog Resources:. PDF: “The official introduction to the ITIL Service Lifecycle” OCG. 20 Jun 2009 FWIW, here are some sample ITIL service catalogue documents. They may not be flash but they are better than what you get in the ITIL V3 Service Design book. I have used these a couple of times with success but they are not extensively road tested: they are provided on an as is basis with no warranty or The Service Catalog is IT's vehicle for defining, prioritizing and marketing what it does for internal Customers and Users. • Clearly communicates to all stakeholders the value of IT, what it delivers, how well it performs against expectations. Cornerstone for. Managing the. Business of IT. • IT services and their link to IT systems. The NITC Enterprise Solutions are developed utilizing government and industry standards and best practices. Our Level IV data center facilities utilize state-of-the-art, enterprise class infrastructure technologies to deliver optimal yet cost-effective solutions. NITC has a diverse and dedicated staff of Information Technology Service Catalogue Examples. Service. Type. Service. Service Description. Service Request. Service Request Description. Costs. Corporate Email. Corporate email is the primary mechanism for facilitating communication throughout the organization. This communication may be internal, employee to employee(s), or external Save the IT Service Catalog under a new name before entering initial data. 7, 2. Review & complete all relevant sections in the template. 8, 3. Remove Service Groups that are not relevant; add additional Service Groups (if required). 9, 4. Ensure service reference numbers are coded and accurate for use in IT agreements. Service Catalog Template. 1. IT Services. Two types of IT services: a. Customer-facing services: The focus is on the outcomes the IT service enables users to achieve. It is “a means of delivering value to customers by facilitating outcomes customers want to achieve.”1 It is necessary to understand the business process(s) that Company ABC Service Catalog. Overview. Introduction. This document describes the catalog of services supported by Company ABC. Email Division. Contents. This publication contains the following topics: Topic. See Page. Document Information. 3. Catalog Definition. 4. Catalog Structure. 5. Service: Email. 6. Service: