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Book description
What makes a person difficult to work with? There are so many ways in which colleagues, subordiantes, and boss can get the worse out of you or vise versa. This book gives different type of scenarios in how in deal with difficult people and also provides tactics on how to handle the situation. It is an interesting book because it serves a guide book depending on the circumstance. I would recommend the book because the steps are easy to follow and can increase communication skills. It is sad, but true that now in days a lot of tension and stress is increasing within an organization. This book can help in reducing tension by learning how to communicate effectively to either the boss or co-workers. It is designed as a reference point to look for logical explanations rather than an emotional reaction. Also if you are interested in this book try reading Psychology Applied to Work by Paul Muchinsky. It is an industrial psychology book that gives detailed information about approach used by leaders and attitudes within the organization. This made me understand Muriel Solomon scenarios being so that she has great experience in communication and working with organizations as a consultant. I think that her work is amazing and a helpful tool to maintain a peaceful environment.
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