FAQ

Here are the answers to the most frequent questions.

• Why can not I add my bot to my channel on iOS/Android?
  In official mobile applications, there is a bug that prevents the addition of some bots to the list of channel administrators. In order to make the your bot a channel administrator, open the Telegram Desktop client on the computer and add it there.
• How to log in to VK?
  To do this, go to Settings and click Authorize VK, and then allow Poster to access your communities. It is important to remember that if you change your password in VKontakte, you will need to log in again.
• Why and how to connect your bot?
  This is necessary in order to evenly distribute the load. Since March 10, 2018, to use PosterBot, it is necessary to connect your bot created by @BotFather. Learn more.
• Why you need to subscribe?
  If you want the bot to deliver messages to your feeds quickly, and also want to use all the features (for example Reactions buttons or sending audio), then you need to purchase a monthly subscription that costs only 349 rubles per month (or $6). For this money, we pay for the server and the work of our developers, as well as support services.
• Why does the bot send advertisements to my channel?
  To support the work of the free version of PosterBot, several times a month your messages can come to your channels from our partners. We monitor the quality of the advertised materials. Since the bot is used by more than 15,000 people, a powerful server is required for operation. Advertising messages allow us to maintain a stable work. Users with active subscription do not receive affiliate materials.
• Why does not the bot send me all the audio from VKontakte?
  Since December 16, 2016 VKontakte completely closes access to developers for the audio method necessary for working with music. Our bot uses a mobile version of VKontakte for downloading music, therefore some audio recordings may not be available. To learn more about the API restriction, click here.